Quality Control & Root-Cause Analyst (On-site)

Solar Transport; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

A leading repair service company in Quezon City is looking for a dedicated professional to handle inspection and diagnosis of returned products. Responsibilities include documenting findings, performing validation tests, and analyzing customer complaints to resolve issues. The ideal candidate should have 1-3 years of experience and a diploma in a relevant field. This is a full-time, on-site opportunity offering a chance to contribute significantly to product quality and customer satisfaction.

Qualifications

• 1-3 years of experience in similar roles.
• Diploma in a relevant field.
• Ability to perform root cause analysis.

Responsibilities

• Inspect returned products to identify defects.
• Log detailed findings into the system.
• Perform repair validations and testing.
• Investigate and resolve customer service complaints.
• Conduct root cause analyses for failed products.
• Manage Return Goods Authorization numbers.
• Control inventory for returned products.

Job description

A leading repair service company in Quezon City is looking for a dedicated professional to handle inspection and diagnosis of returned products. Responsibilities include documenting findings, performing validation tests, and analyzing customer complaints to resolve issues. The ideal candidate should have 1-3 years of experience and a diploma in a relevant field. This is a full-time, on-site opportunity offering a chance to contribute significantly to product quality and customer satisfaction.