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Bolder Group in the Philippines seeks a Quality and Assurance Manager for its Center of Excellence to establish and maintain the quality governance framework across COE functions, ensuring KPI/SLA compliance and audit readiness.
You will partner with operations leadership to drive transparency, root-cause analysis, corrective actions, and lead continuous improvement, standardizing processes, controls, and training across the organization.
Bolder Group in the Philippines is seeking a Quality and Assurance Manager for the Center of Excellence to establish and maintain the quality governance framework across COE functions, ensure KPI/SLA compliance, and drive audit readiness.
You will partner with operations leadership to deliver transparency, root-cause analysis, and corrective actions, while leading continuous improvement and standardization of processes, controls, and training.