Quality Assurance & Compliance Specialist

JOLLIANT RNN CORP.; Parañaque; On-site; PHP 300,000 - 420,000; Full time

Job summary

JOLLIANT RNN CORP. in Manila area is seeking a Quality Assurance Specialist to monitor and improve operational processes, ensuring adherence to company standards and quality requirements. You will conduct audits, prepare reports, and collaborate with departments to maintain high-quality service.

The role emphasizes identifying gaps, applying corrective actions, and supporting continuous improvement initiatives through data analysis and training sessions.

Responsibilities

• Conduct regular quality audits and evaluations of processes, services, and employee performance.
• Monitor compliance with company policies, procedures, and regulatory requirements.
• Identify quality issues, process gaps, and areas for improvement.
• Prepare and submit quality assurance reports, findings, and recommendations.
• Analyze quality data and trends to support continuous improvement initiatives.
• Coordinate with department heads and supervisors regarding corrective and preventive actions.
• Assist in developing and updating quality standards, procedures, and documentation.
• Conduct coaching and feedback sessions based on quality assessment results.
• Participate in internal investigations related to quality concerns and compliance issues.
• Support training and orientation programs related to quality standards and best practices.

Job description

JOLLIANT RNN CORP. in Manila area is seeking a Quality Assurance Specialist to monitor and improve operational processes, ensuring adherence to company standards and quality requirements. You will conduct audits, prepare reports, and collaborate with departments to maintain high-quality service.

The role emphasizes identifying gaps, applying corrective actions, and supporting continuous improvement initiatives through data analysis and training sessions.