Quality Assurance and Training Officer (Makati) | Onsite

TASQ Staffing Solutions; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A staffing solutions company is looking for a Licensed Medical Technologist to implement and monitor the Laboratory QMS in compliance with ISO 15189 and other standards. The ideal candidate will have 3 to 5 years of laboratory experience, excellent communication skills, and the ability to develop training programs. This role is onsite in Makati, offering a Monday to Friday schedule from 8am to 5pm.

Qualifications

• 3 to 5 years of experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
• Strong understanding of ISO 15189, DOH, and JCI requirements.
• Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.

Responsibilities

• Implement and monitor the Laboratory QMS in compliance with ISO 15189 and other relevant standards.
• Lead internal audits, manage CAPA, and support accreditation readiness.
• Develop and deliver training programs and competency assessments for laboratory staff.
• Coordinate EQA/PT programs and track performance and corrective actions.
• Prepare and submit QA dashboards, reports, and audit summaries to management.

Skills

Audit management

Document control

Staff development

Analytical skills

Communication skills

Interpersonal skills

Proficient in Microsoft Office and reporting tools

Education

Licensed Medical Technologist (PRC)

Job description

Work Setup

Onsite (Makati)

Work Schedule

Monday to Friday (8am-5pm)

Responsibilities

• Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
• Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
• Develop and deliver training programs and competency assessments for laboratory staff.
• Coordinate EQA/PT programs and track performance and corrective actions.
• Support incident investigations and risk management activities to ensure continuous improvement.
• Prepare and submit QA dashboards, reports, and audit summaries to management.

Qualifications

Education

• Licensed Medical Technologist (PRC)

Experience / Knowledge

• 3 to5 years experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
• Strong understanding of ISO 15189, DOH, and JCI requirements. Skills:
• Skilled in audit management, document control, and staff development.
• Excellent analytical, communication, and documentation skills.
• Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
• Excellent communication, presentation, and interpersonal skills
• Proficient in Microsoft Office and basic reporting tools

Traits

• Empathetic, professional, proactive, and results-oriented
• Calm under pressure and able to manage fast-paced clinical environments
• Passionate about service excellence, continuous improvement, and cross-functional collaboration