MedTech Quality Assurance and Training Officer (Makati) | Onsite

TASQ Staffing Solutions; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A staffing solutions provider is seeking a Quality Assurance and Training Officer in Makati. This role involves implementing and monitoring the laboratory quality management system, leading audits, and developing training programs for laboratory staff. The ideal candidate will have 3-5 years of clinical laboratory experience, be a licensed medical technologist, and possess strong skills in ISO 15189 compliance. This is an onsite position from Monday to Friday, aiming to ensure continuous improvement and service excellence in a fast-paced environment.

Qualifications

• 3 to 5 years of experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
• Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.

Responsibilities

• Implement and monitor the Laboratory QMS in compliance with standards.
• Lead internal audits and manage CAPA.
• Develop and deliver training programs for laboratory staff.

Skills

Clinical laboratory experience

Knowledge of ISO 15189

Audit management skills

Excellent communication skills

Education

Licensed Medical Technologist (PRC)

Tools

Microsoft Office

Basic reporting tools

Job description

About the job: Quality Assurance and Training Officer (Makati) | Onsite

Work Setup: Onsite (Makati)

Work Schedule: Monday to Friday (8am-5pm)

Responsibilities:

• Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
• Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
• Develop and deliver training programs and competency assessments for laboratory staff.
• Coordinate EQA/PT programs and track performance and corrective actions.
• Support incident investigations and risk management activities to ensure continuous improvement.
• Prepare and submit QA dashboards, reports, and audit summaries to management.

Qualifications:

Education:

• Licensed Medical Technologist (PRC)

Experience/Knowledge:

• 3 to 5 years of experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
• Strong understanding of ISO 15189, DOH, and JCI requirements.
• Skilled in audit management, document control, and staff development.
• Excellent analytical, communication, and documentation skills.
• Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in Microsoft Office and basic reporting tools.

Traits:

• Empathetic, professional, proactive, and results-oriented.
• Calm under pressure and able to manage fast-paced clinical environments.
• Passionate about service excellence, continuous improvement, and cross-functional collaboration.