Quality Assistant Manager - Healthcare Bpo Qa Assistant Manager

Epsilon Group Services; Metro Manila; Sur place; PHP 781 000 - 837 000; Plein temps

Résumé du poste

Epsilon Group Services in Ortigas, Manila is seeking a Quality Assistant Manager with 3–5 years of healthcare BPO QA leadership experience to drive quality assurance programs, mentor QA staff, and design dashboards from scratch.

The role is onsite, night shift eligible, reports in Ortigas, and offers a salary of 70k–75k PHP monthly. Candidates should have advanced Excel skills and a proven track record auditing healthcare processes, with immediate start.

Qualifications

• At least 3-5 years Quality Assistant Manager experience.
• Strong background in auditing and people management.
• Must have experience handling a US Healthcare Account in a BPO setup.
• Advanced Microsoft Excel Skills.
• Knowledgeable in creating dashboards from scratch.
• College Graduate.

Responsabilités

• Quality leadership of healthcare BPO QA operations.
• Audit programs and process improvements.
• Mentor and manage QA staff and performance.
• Develop dashboards and reporting for the US healthcare account.

Connaissances

Auditing

People management

US Healthcare account

Advanced Excel

Dashboard creation

Graduate

Formation

College Graduate

Outils

Excel

Description du poste

Quality Assistant Manager - 3-5 Years Healthcare BPO QA Assistant Manager Experience Required
Work Setup: Onsite - Ortigas, ManilaShift: NightshiftSalary Package: 70k to 75kStart Date: ASAP
We are currently hiring for a Quality Assistant Manager with strong healthcare BPO quality management experience.
Requirements:

• At least 3-5 years Quality Assistant Manager experience
• Strong background in auditing and people management
• Must have experience handling a US Healthcare Account in a BPO setup
• Advanced Microsoft Excel Skills
• Knowledgeable in creating dashboards from scratch
• College Graduate
• Must be amenable to onsite reporting in Ortigas
• Willing to work on a nightshift schedule