Quality and Compliance Officer (AU Energy Account)

JACSS Dynamic Business Outsourcing Solutions & Services, Inc.; Quezon City; On-site; PHP 3,766,000 - 5,650,000; Full time

Job summary

JACSS Dynamic Business Outsourcing Solutions & Services, Inc. in Quezon City invites a highly-organised Project Compliance Officer to support an Australian energy conservation project.

You will ensure alignment with legal, regulatory and internal requirements across multiple sites and liaise with stakeholders in a fast-paced environment. This full-time role emphasizes audits, data management, document control, and process improvement, with opportunities to train colleagues and streamline

Qualifications

• Experience in compliance, audits, and regulatory requirements.
• Strong administrative and data-management skills.
• Background in engineering, energy efficiency, or construction preferred.

Responsibilities

• Conduct and support audits for activities across VIC and NSW to ensure compliance with standards.
• Manage customer communications, especially RFIs, with a focus on timely outcomes.
• Assist team members in preparing for audits and investigations, ensuring documentation is complete.
• Facilitate effective communication with internal and external stakeholders for smooth operations.
• Provide administrative support including data entry, cleaning, and general office tasks.
• Handle incoming calls and emails, ensuring timely and professional responses.
• File and store company documents accurately for easy retrieval.
• Maintain confidentiality of documents and sensitive information.
• Suggest and implement improvements to administrative processes and efficiency.
• Assist the sales team by responding to job or client enquiries with accurate information.
• Provide training and support for team members to enhance skills and knowledge.
• Undertake other administrative duties as required to support the team.
• Attend to ad hoc tasks as assigned and monitor data collection platforms for issues.

Job description

We are seeking a highly-organised and detail-oriented Project Compliance Officer to join our client in Australia (Energy Conservation). In this full-time role based in Quezon City, Metro Manila, you will be responsible for ensuring our projects adhere to all relevant legal, regulatory and internal requirements.

Position Responsibilities:

• Conduct and support audits for all activities across VIC and NSW, ensuring compliance with relevant standards and requirements.

• Manage customer communications, particularly regarding RFIs ("Requests for Information"), with a focus on achieving positive outcomes and timely results.

• Assist team members in preparing for audits and investigating any RFIs, providing guidance and ensuring all documentation is accurate and complete.

• Facilitate effective communication with both internal and external stakeholders to ensure smooth operations and information flow.

• Provide administrative assistance including data entry, data cleaning, and general office tasks to support efficient operations.

• Handle incoming phone calls and emails, ensuring all enquiries are managed professionally and promptly.

• File and store company documents accurately, maintaining proper records and ensuring ease of retrieval.

• Maintain and safeguard confidential documents and sensitive information at all times.

• Suggest and implement improvements to enhance administrative processes and overall efficiency.

• Assist the sales team by responding to job or client enquiries, providing timely and accurate information.

• Provide training and support for new or existing team members to ensure they are equipped with the necessary skills and knowledge.

• Undertake other administrative duties as required to support the team and organisation.

• Attends to any Ad hoc task that may be assigned from time to time.

• Assist with the regular monitoring and basic maintenance of the company’s data collection platforms, reporting any issues or irregularities to the relevant team members or supervisors for prompt resolution.
  

Preferred Background:

Candidates with experience or background in engineering, energy efficiency, or architect/building/construction etc industries will be desirable .