QA Technician - Operations (Failure Analysis)

Asurion; Calamba; On-site; PHP 424,000 - 625,000; Full time

Job summary

Asurion is seeking a QA Technician - Operations (Failure Analysis) to perform parts and product qualification tests and drive root cause analysis. You will generate reports, support reliability testing, and work with cross-functional teams to implement containment and corrective actions.

The role emphasizes meticulous documentation, use of PDCA/ DMAIC, and participation in 5S and continuous improvement activities within the lab. On-site in Calamba, Philippines.

Qualifications

• Graduate/undergraduate in Engineering or Electronics or related technical field.
• Experience with failure analysis and quality investigations is preferred.
• Knowledge of PDCA/ DMAIC or 8D methods is a plus.

Responsibilities

• Execute qualification tests and analyze failures to identify root causes.
• Prepare and present failure analysis reports for cross-functional teams.
• Support metrology, testing plans, and calibration of lab equipment.

Skills

Failure analysis

Quality manufacturing

Problem solving

Education

Engineering or Electronics diploma

Tools

Diagnostics equipment

Job description

QA Technician - Operations (Failure Analysis)A cookie is a small, data file that is managed by your web browser or other application and stored on your local system. Asurion uses session and persistent cookies to, among other things, identify your computer during a particular interaction and analyze your behavior during a particular visit. Most web browsers provide you with the ability to accept or decline cookies, as well as to be warned each time a cookie is being sent. If you choose to decline cookies, you may not be able to fully use Asurion’s services.### QA Technician - Operations (Failure Analysis)Apply: Carmelray Industrial Park II – Calamba: Posted 2 Days Ago: ASU0021804Position Overview QA Technician - Operations JOB CODE PHL5066 JOB PROFILE NAME (Title) QA Technician - Operations MANAGEMENT LEVEL 9 Staff DISCIPLINE REPORTS TO FSLA CLASSIFICATION Pay Rate Type: Salary The Quality Technician executes the qualification test plan of parts and product to ensure its conformance and comparability to OEM. He/she performs the needed root cause identification through methodical failure analysis approach to eliminate quality excursion from incoming, in-process or external product non-conformities. This role executes both parts and product reliability test procedures.Essential Job Skills/Duties • Executes parts qualification and assessment procedure, process, and system requirements.• Performs failure analysis procedure and generates report within the required turn-around time.• Performs reliability testing, measurement and diagnostic utilizing applicable diagnostics and measurement tools and equipment.• Generates failure analysis, parts qualification and reliability and assessment reports.• Presents the result of failure analysis and other diagnostic results within the department in support of the cross functional team in generating containment, corrective, preventive and sustainable action plan for yield and quality improvement.• Participates in the development of product specifications, characterizations, acceptance criteria and disposition from handling of non-conformances process and new business programs.• Maintains parts qualification database reports and lessons learning.• Monitors the inventory of calibration and maintenance of laboratory equipment, tools, and jigs.• Supports the Quality Engineer on the development of metrology, methodology, test plan, innovations, and failure analysis.• Participates in the cross functional committee meetings/collaboration together with the Quality Engineer• Initiate and /or supports projects and bright ideas which drives continuous improvement.• Executes, contributes to, and participates in 5S activities within assigned station/area• Adheres to Asurion Handbook and the Rules of Corrective Discipline • Perform other duties as maybe assigned by immediate superior. Required Technical Skills • Continuous Improvement • Quality Manufacturing • Problem Solving and Decision Making– PDCA, DMAIC, 8D, 7QC Tools (Why Why, Fishbone, Shainin DOE) • Mobile Testing, Repair and Troubleshooting • Manufacturing Diagnostic • Mobile Communications Technology • Quality Standards and Quality Systems • System for Handling of Non-conforming • Technical Writing, Presentation and Communication Skills Required Soft/Leadership Skills • Strong attention to detail and accuracy. • Clear, concise written communication. • Collaborative approach with operations. • Time management in fast-paced environments. • Objective decision-making under pressure. Required Education & Experience • Graduate/undergraduate of an Engineering course or at least diploma course in Electronics or of any Technical or Vocational course or equivalent to a relevant work experience Preferred Education & Experience • Preferably with Industrial experience of at least 2 years of relevant work experience in mobile device repair or in similar manufacturing set up. • Lean or Six Sigma exposure. Supervisory Responsibilities • No direct reports; may train peers.