QA/QC Supervisor

Daniellah's Junkshop; Cavite City; On-site; PHP 420,000 - 620,000; Full time

Job summary

Daniellah's Junkshop is seeking a QA/QC Supervisor to lead the quality management system, ensuring foods meet safety, quality, and regulatory requirements. This role drives HACCP, GMP, Six Sigma, and FSOP compliance across processes and products.

The incumbent will supervise QA/QC activities, conduct internal audits, review COA and quality documentation, and implement CAPA to reduce defects and waste in a fast-paced food manufacturing environment in Cavite City, Philippines.

Qualifications

• Bachelor's degree in Food Technology or related field.
• Minimum 3–5 years of supervisory experience in QA/QC within food manufacturing.
• Strong knowledge of HACCP, GMP, Six Sigma and FS procedures.
• Experience with FDA Philippines regulations and audits.
• Experience in internal and external quality audits.

Responsibilities

• Oversee QMS implementation and continuous improvement.
• Ensure HACCP, GMP, SSOP compliance and quality policies.
• Lead quality audits and prepare for inspections.
• Investigate complaints and implement CAPA.
• Supervise QA/QC staff and training on food safety.

Skills

HACCP

GMP

Six Sigma

QMS

CAPA

Auditing

Documentation

SPC

Leadership

Education

Bachelor's Degree in Food Technology

Related field

Tools

COA review

Job description

Job Summary

The QA/QC Supervisor is responsible for overseeing the implementation and maintenance of the company's Quality Management System (QMS), ensuring that all products consistently meet food safety, quality, customer, and regulatory requirements. The role supervises quality assurance and quality control activities, leads continuous improvement initiatives, and ensures compliance with HACCP, Good Manufacturing Practices (GMP), Six Sigma, and Food Safety Compliance Programs (FSHOP/Food Safety Handling and Operations Procedures), as well as applicable Philippine food safety regulations.

Key Responsibilities

Quality Assurance

• Supervise the implementation and continuous improvement of the Quality Management System (QMS).

• Ensure compliance with HACCP, GMP, Sanitation Standard Operating Procedures (SSOP), and company quality policies.

• Develop, review, and update quality procedures, work instructions, and standard operating procedures (SOPs).

• Lead internal quality audits and prepare for customer and regulatory inspections.

• Investigate customer complaints, non-conformances, and quality issues, and implement corrective and preventive actions (CAPA).

Quality Control

• Supervise incoming, in-process, and finished product inspections.

• Monitor laboratory testing, sampling, and product verification activities.

• Ensure all products comply with established quality specifications and food safety standards.

• Review inspection reports, Certificates of Analysis (COA), and quality documentation.

• Identify quality trends and implement improvement initiatives to reduce defects and waste.

Food Safety and Regulatory Compliance

• Ensure compliance with:

  • HACCP (Hazard Analysis and Critical Control Points)

  • Good Manufacturing Practices (GMP)

  • Six Sigma methodologies

  • FSHOP/Food Safety Handling and Operations Procedures

  • Philippine Food Safety Act (RA 10611)

  • FDA Philippines regulations

  • Occupational Safety and Health (OSH) standards

• Coordinate regulatory inspections and third‑party certification audits.

• Monitor food safety risks and implement preventive controls.

Process Improvement

• Utilize Six Sigma, Root Cause Analysis, 5 Whys, Fishbone Diagram, and other quality tools to improve processes.

• Analyze quality data and prepare reports on key performance indicators (KPIs).

• Recommend improvements to production processes to enhance product quality and operational efficiency.

• Lead continuous improvement projects that reduce defects, customer complaints, and production losses.

People Management

• Supervise QA/QC Inspectors, Laboratory Analysts, and Quality Technicians.

• Conduct employee training on HACCP, GMP, sanitation, food safety, and quality procedures.

• Evaluate team performance and recommend training and development initiatives.

• Promote a culture of quality and food safety throughout the organization.

Qualifications

• Bachelor's Degree in Food Technology, Chemistry, Microbiology, Chemical Engineering, Industrial Engineering, Biology, or a related field.

• Minimum of 3–5 years of supervisory experience in Quality Assurance or Quality Control within the food manufacturing industry.

• Strong knowledge and practical experience in:

  • HACCP

  • Good Manufacturing Practices (GMP)

  • Six Sigma

  • FSHOP/Food Safety Handling and Operations Procedures

  • Food Safety Management Systems

• Experience with FDA Philippines regulations and food manufacturing compliance.

• Experience in internal and external quality audits.

• Certification in HACCP, GMP, Six Sigma Green Belt (or higher), or Food Safety Management Systems is an advantage.

Knowledge and Skills

• HACCP Implementation

• Good Manufacturing Practices (GMP)

• Six Sigma Methodology

• Food Safety Management Systems

• Quality Management Systems (QMS)

• Root Cause Analysis

• Corrective and Preventive Action (CAPA)

• Internal and External Auditing

• Statistical Process Control (SPC)

• Risk Assessment

• Documentation Control

• Laboratory and Product Testing

• Microsoft Office (Excel, Word, PowerPoint)

• ERP or Quality Management Software (preferred)

Key Competencies

• Leadership and Team Management

• Analytical Thinking

• Problem‑Solving

• Attention to Detail

• Decision‑Making

• Communication Skills

• Planning and Organization

• Integrity and Accountability

• Continuous Improvement Mindset

• Customer Focus

Key Performance Indicators (KPIs)

• Product defect and rejection rate

• Customer complaint resolution rate

• Audit compliance score

• HACCP and GMP compliance

• CAPA closure rate

• Food safety incident rate

• First‑pass yield

• Laboratory testing turnaround time

• Employee training completion rate

• Continuous improvement project implementation

Preferred Experience

Candidates with experience in food manufacturing, food processing, beverage production, meat processing, cold storage, or FMCG industries are highly preferred. Experience in implementing HACCP, GMP, Six Sigma, FSHOP, ISO 22000, FSSC 22000, or BRCGS Food Safety Standards is a strong advantage. Familiarity with FDA Philippines regulations, the Philippine Food Safety Act (RA 10611), and customer audit requirements is also preferred.