QA Manager

Eighty-Eight Floor Gifts, Inc; Cebu City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Eighty-Eight Floor Gifts, Inc. is seeking a Quality Assurance Manager to lead the quality program, ensuring compliance with internal standards and regulatory requirements. The role emphasizes continuous improvement across production, R&D, supply chain and operations.

The successful candidate will drive audits, CAPA initiatives, KPI monitoring and supplier evaluation, while mentoring the QA team to uphold high quality standards company-wide.

Qualifications

• Bachelor’s degree in Quality Management, Engineering, Life Sciences or related field.
• 5–8+ years in quality assurance with 2–3 years in supervision.
• Strong knowledge of ISO 9001, GMP, FDA or industry standards.
• Experience leading audits, inspections and compliance programs.
• Excellent problem-solving, analytical and decision-making skills.

Responsibilities

• Develop, implement and maintain QA policies, procedures and standards.
• Oversee day-to-day QA team operations including planning, testing, inspection and documentation.
• Monitor compliance with regulatory requirements and customer expectations.
• Lead internal and external audits and ensure corrective actions.
• Collaborate with production, R&D, supply chain and operations to resolve quality issues.
• Establish and track KPIs for quality metrics.
• Train and mentor staff to foster a culture of quality and continuous improvement.
• Manage CAPA programs and root cause analysis.
• Evaluate suppliers to ensure quality compliance.
• Report quality performance and recommend improvements to senior management.

Skills

Leadership

Attention to Detail

Problem Solving

Analytical Skills

Communication

Education

Bachelor’s degree in Quality Management

Tools

CAPA systems

Job description

Job Description

QUALITY ASSURANCE (QA) MANAGER

The QA Manager will be responsible for developing and implementing quality management systems, ensuring compliance with internal standards and external regulations, and driving continuous improvement initiatives. This role requires strong leadership, analytical skills, and the ability to collaborate across multiple departments to ensure products and processes meet the highest quality standards.

Key Responsibilities

• Develop, implement, and maintain the company’s Quality Assurance policies, procedures, and standards.
• Oversee day-to-day operations of the QA team, ensuring effective planning, testing, inspection, and documentation.
• Monitor compliance with industry standards, regulatory requirements, and customer expectations.
• Lead internal and external audits, prepare reports, and ensure corrective actions are taken.
• Collaborate with cross-functional teams (production, R&D, supply chain, operations) to resolve quality issues and improve processes.
• Establish and track key performance indicators (KPIs) for quality metrics.
• Train and mentor staff, fostering a culture of quality and continuous improvement.
• Manage root cause analysis and corrective/preventive action (CAPA) programs.
• Evaluate suppliers and vendors to ensure compliance with quality requirements.
• Report on overall quality performance and recommend improvement strategies to senior management.

Job Qualifications

Qualifications

• Bachelor’s degree in Quality Management, Engineering, Life Sciences, or related field (Master’s degree or certifications such as Six Sigma, ASQ CQE, ISO Lead Auditor are a plus).
• 5–8+ years of progressive experience in quality assurance, with at least 2–3 years in a supervisory or managerial role.
• Strong knowledge of quality standards (e.g., ISO 9001, GMP, FDA, or industry-specific equivalents).
• Proven experience leading audits, inspections, and compliance programs.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication, leadership, and interpersonal abilities.
• Proficiency in QA tools, methodologies, and reporting systems.

Key Competencies

• Attention to Detail – ability to identify and address potential risks before they become issues.
• Leadership – inspires, develops, and manages a team effectively.
• Process Orientation – structured and systematic in implementing quality systems.
• Problem Solving – data-driven approach to root cause analysis and resolution.
• Continuous Improvement Mindset – committed to driving efficiency, productivity, and higher quality.