QA Lead

Globe Telecom, Inc.; Metro Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

GCash, the Philippines' leading FinTech app, is seeking a Software Quality Assurance professional to execute functional, API, integration, and end-to-end testing across the platform. You will validate business flows, error handling, data integrity, and system behavior, using logs, traces, and test data to reproduce and troubleshoot defects.

Join a dynamic, collaborative team and contribute to responsible AI-assisted testing practices, while maintaining reusable test scripts, automation assets,

Qualifications

• 2-4 years of software QA or testing experience.
• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related field; equivalent experience may be considered.
• Foundation in functional, regression, API, integration, and risk-based testing.
• Hands-on debugging using logs, traces, network calls, configurations, and test data.
• Working knowledge of test environments, defect-management tools, and basic scripting or automation.
• Strong analytical, documentation, collaboration, and communication skills.
• Willingness to learn responsible AI-assisted testing practices.

Responsibilities

• Execute functional, exploratory, regression, API, integration, and end-to-end testing.
• Validate business flows, error handling, data integrity, integrations, permissions, and expected system behavior.
• Validate relevant devices, operating systems, SDK versions, OEMs, real devices, lab devices, and emulators.
• Reproduce, isolate, debug, and troubleshoot defects using logs, traces, network calls, configurations, test data, and environment comparisons.
• Document clear reproduction steps, impact, evidence, and suspected failure points.
• Maintain reusable test cases, scripts, automation, test data, and release evidence.
• Identify risks, coverage gaps, dependencies, and process improvements.
• Use approved AI tools for test ideas, test-case drafting, regression selection, defect grouping, and result summaries, then validate the output before use.

Skills

Functional testing

Regression testing

API testing

Debugging

Documentation

Collaboration

Communication

AI-assisted testing

Education

Bachelor’s degree or higher in CS/IT/CE or related field

Tools

Defect tracking tools

Job description

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities

• Execute functional, exploratory, regression, API, integration, and end-to-end testing.
• Validate business flows, error handling, data integrity, integrations, permissions, and expected system behavior.
• Validate relevant devices, operating systems, SDK versions, OEMs, real devices, lab devices, and emulators.
• Reproduce, isolate, debug, and troubleshoot defects using logs, traces, network calls, configurations, test data, and environment comparisons.
• Document clear reproduction steps, impact, evidence, and suspected failure points.
• Maintain reusable test cases, scripts, automation, test data, and release evidence.
• Identify risks, coverage gaps, dependencies, and process improvements.
• Use approved AI tools for test ideas, test-case drafting, regression selection, defect grouping, and result summaries, then validate the output before use.

Requirements

• 2-4 years of experience in software quality assurance or software testing.
• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field; equivalent experience may be considered.
• Foundation in functional, regression, API, integration, and risk-based testing.
• Hands-on ability to debug and troubleshoot application behavior using logs, traces, network calls, configurations, and test data.
• Working knowledge of test environments, defect-management tools, and basic scripting or automation.
• Strong analytical, documentation, collaboration, and communication skills.
• Willingness to learn responsible AI-assisted testing practices.

What We Offer

• Opportunity for career growth and development in the #1 FinTech company in the country
• Working with a dynamic and highly collaborative team who want to change the game
• A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines.
• Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.
• GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015.
• Mynt, Inc. is the parent company of GCash, the Philippines' #1 finance superapp, advancing financial inclusion through 'Finance for All'.
• G-Xchange, Inc. (GXI) is the payments company for GCash.
• GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app.
• Fuse Financing, Inc. is the financing company for GCash.
• Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions.
• Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey.
• BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.