QA Department Lead — Quality Systems & Mentorship

Dempsey Resource Management Inc.; Philippines; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Dempsey Resource Management Inc. is seeking a Quality Assurance Manager to oversee the QA department, develop QA policies, and drive continuous improvement. The role requires guiding QA teams, conducting audits, and reporting on metrics to senior management.

Ideal candidates will have a Bachelor’s degree and 3–5 years of QA experience, with strong analytical, communication, and teamwork skills to maintain high quality standards across departments.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on quality.

Responsibilities

• Oversee the QA department and its daily operations.
• Develop and implement quality assurance policies and procedures.
• Conduct regular audits and assessments of QA processes.
• Lead and mentor QA team members to enhance their skills and performance.
• Collaborate with other departments to ensure quality standards are met.
• Report on quality metrics and suggest areas for improvement.

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Education

Bachelor's degree

Job description

Dempsey Resource Management Inc. is seeking a Quality Assurance Manager to oversee the QA department, develop QA policies, and drive continuous improvement. The role requires guiding QA teams, conducting audits, and reporting on metrics to senior management.

Ideal candidates will have a Bachelor’s degree and 3–5 years of QA experience, with strong analytical, communication, and teamwork skills to maintain high quality standards across departments.