QA Chapter Lead

Globe Telecom, Inc.; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Globe Telecom, Inc. is seeking a senior QA leader to establish end-to-end testing strategies for data pipelines, migrations, and reporting applications. You will coach Chapter QA Leads and Engineers, ensuring data quality and proactive risk mitigation across cross-functional teams.

You will forecast testing efforts, manage capacity, and oversee vendor engagements while driving continuous improvement and standardized QA practices across multiple projects.

Qualifications

• Establish and govern end-to-end QA strategies, processes, and quality controls across the Data Tribe.
• Mentor QA Leads and Engineers to drive competency development and technical growth.
• Oversee data quality validation efforts and mitigate critical data risks and complex defects.

Responsibilities

• Forecast testing efforts and manage resource capacity against project roadmaps.
• Oversee vendor billings, audits, and test unit utilization to ensure delivery readiness.
• Monitor QA metrics and delivery performance to provide actionable insights to senior management.
• Drive QA transformation initiatives, standardization, and data-driven quality practices.

Skills

Test automation

Automation frameworks

SQL scripting

Data validation

QA process improvement

QA metrics

CI/CD & DevOps

Mentoring teams

Tools

Katalon

Perfetto

Job description

Establish and govern end-to-end QA strategies, processes, and quality controls across the Data Tribe to ensure consistent validation of data pipelines, migrations, integrations, and reporting applications. Provide strategic direction, technical leadership, and continuous coaching to Chapter QA Leads and Engineers, driving competency development and technical growth. Oversee data quality validation efforts, proactively identifying and mitigating critical data risks, dependencies, and complex system defect patterns. Facilitate cross-tribe alignment and drive the escalation and resolution of high-impact quality blockers in coordination with Development, Product, and Infrastructure stakeholders. Forecast testing efforts, manage resource capacity against project roadmaps, and oversee vendor billings, periodic audits, and test unit utilization. Govern QA testing prerequisites, environments, test account provisioning, and access documentation to ensure smooth execution readiness across delivery teams. Monitor key QA metrics, capacity trends, and delivery performance across the Chapter to provide actionable insights and recommendations to senior management. Spearhead continuous improvement and QA transformation initiatives, focusing on test optimization, process standardization, and data-driven quality practices.

Desirable Skills:

• Hands-on experience with test automation tools and frameworks (e.g., Katalon, Katalon TCM, Perfetto).
• Experience in designing, implementing, or maintaining test automation frameworks and identifying opportunities for automation and test optimization.
• Proficiency in SQL, scripting, and data validation techniques for complex data testing and troubleshooting.
• Experience with data testing and data quality tools/platforms, particularly for data pipelines, migration, ETL, and reporting.
• Experience in QA process improvement, standardization, and automation across multiple teams or projects.
• Experience in QA metrics, testing effort analysis, capacity planning, and resource forecasting.
• Knowledge of CI/CD and DevOps practices and how these integrate with automated testing.
• Experience in mentoring teams and driving adoption of QA best practices across manual and automated testing.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.