QA Analyst: Agile Testing, Defect Tracking & Quality

Tyler Technologies, Inc.; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a detail-oriented QA Analyst to join our team in the Philippines.

You will validate software functionality, usability, and performance through structured and exploratory testing, working closely with Product Owners, Developers, and stakeholders to ensure high-quality releases. The role requires strong analytical skills, proactive quality mindset, and hands-on experience with Jira/Zephyr in an Agile environment.

Qualifications

• Bachelor's degree in CS, MIS, or Business or equivalent work experience.
• Prior software testing experience required.
• JIRA and Zephyr experience preferred.
• Strong analytical, problem-solving and communication skills.

Responsibilities

• Collaborate with Product Owners, Developers, and Stakeholders to understand user stories, acceptance criteria, and requirements.
• Design, develop, and execute test cases based on acceptance criteria and technical requirements.
• Perform manual testing to validate functionality, usability, and user experience.
• Conduct exploratory testing to uncover edge cases and unexpected behaviours.
• Document defects in Jira and track resolution with the team.
• Support test automation by identifying high-value tests for automation.
• Create Test Plan Summaries for releases and provide quality metrics.
• Continuously improve QA processes and test coverage.

Skills

QA testing experience

Analytical thinking

Communication skills

Team collaboration

Time management

Education

Bachelor's degree or higher

Equivalent work experience considered

Tools

JIRA

Zephyr

Microsoft Office

Job description

Tyler Technologies, Inc. is seeking a detail-oriented QA Analyst to join our team in the Philippines.

You will validate software functionality, usability, and performance through structured and exploratory testing, working closely with Product Owners, Developers, and stakeholders to ensure high-quality releases. The role requires strong analytical skills, proactive quality mindset, and hands-on experience with Jira/Zephyr in an Agile environment.