Provider Services Assistant Manager

Maxicare; Quezon City; On-site; PHP 781,000 - 1,228,000; Full time

Job summary

Commonwealth Hospital and Medical Center in Quezon City, Philippines is seeking a Provider Services Assistant Manager to drive operational excellence and enhance team performance across Provider Services functions, including in-house and vendor operations.

The role requires leadership, strong communication, and a customer-service orientation to deliver exceptional service and meet organizational goals.

Qualifications

• 1–2 years of managerial experience.

Responsibilities

• Drive operational excellence and team performance across Provider Services functions.
• Own programs end-to-end and be accountable for outcomes (operational, financial, customer).
• Inspire teams and promote exceptional service while effectively escalating complex issues.

Skills

Leadership

Customer Service

Communication

Escalation Management

Job description

Commonwealth Hospital and Medical Center-Quezon City, Quezon City, National Capital Region, Philippines

1 - 2 Years

Manager

Job Description

The Provider Services Assistant Manager is accountable for driving operational excellence and team performance across assigned Provider Services functions—including in-house and vendor operations. This position owns programs end-to-end and is fully accountable for operational, financial, and customer service outcomes to achieve organizational goals.

Leadership and Customer Service Orientation: Ability to inspire and motivate teams while delivering exceptional service and promoting organizational benefits.

Strong Communication and Escalation Management: Excellent verbal and written communication skills, adept at clarifying issues and effectively escalating complex cases.

Performance Management: Experience in overseeing team performance, providing feedback, and conducting performance reviews.

Job Snapshot

Updated Date

14-09-2026

Job ID

Job_665

Section/Unit

Customer Care Department

Location

Commonwealth Hospital and Medical Center-Quezon City, Quezon City, National Capital Region, Philippines