Project Analyst

QBE Group Shared Services Centre; Cebu City; On-site; PHP 500,000 - 800,000; Full time

Job summary

QBE Group Shared Services Centre in the Philippines is seeking a Project Analyst to support project management activities and drive successful delivery. You will provide analytical insights, assist in planning, and coordinate project tasks across teams to ensure objectives are met.

You will gather data, prepare reports and dashboards, and collaborate with stakeholders to identify risks and opportunities, contributing to continuous improvement in our PMO practices.

Qualifications

• Bachelor's degree or equivalent, plus work experience.
• 5 years of relevant experience in insurance or BPO.
• Strong analytical and data interpretation skills.

Responsibilities

• Develop project plans, timelines, and milestones with project managers.
• Coordinate tasks and ensure timely completion.
• Analyze project data and prepare reports and dashboards.
• Support risk identification and mitigation with stakeholders.
• Facilitate communication across teams and departments.

Skills

Analytical skills

Problem solving

Microsoft Excel

PowerPoint

PowerBI

Team collaboration

Education

Bachelor's Degree or equivalent

5 years experience

Tools

Jira

Asana

Trello

Job description

Time Type: Full timeWorker Type: Employee

As a Project Analyst, you will play a vital role in supporting project management activities and driving the successful delivery of projects. You will provide analytical insights, contribute to project planning and execution, and assist in coordinating project-related tasks. Your attention to detail, analytical skills, and ability to work collaboratively will contribute to the overall success of our projects.

Primary Responsibilities

• Assist in developing project plans, timelines, and milestones in collaboration with project managers.
• Coordinate project-related tasks, ensuring their timely completion and adherence to project objectives.
• Assist in resource allocation, monitoring progress, and identifying potential bottlenecks or issues.
• Gather and analyze project data, ensuring accuracy and integrity.
• Prepare reports, dashboards, and presentations to provide insights and updates on project performance.
• Identify trends, patterns, and areas of improvement based on data analysis.
• Support the creation and maintenance of project documentation, including project charters, requirements, and specifications.
• Facilitate communication and collaboration among project team members, stakeholders, and relevant departments.
• Prepare meeting agendas, take meeting minutes, and follow up on action items.
• Assist in identifying project risks and issues, documenting them appropriately.
• Collaborate with project managers and stakeholders to develop mitigation strategies.
• Monitor and track identified risks and issues, ensuring timely resolution and escalation if necessary.
• Contribute to the implementation and enforcement of project management best practices and methodologies.
• Assist in ensuring compliance with regulatory requirements and quality standards.
• Identify areas for process improvement and contribute to the development of streamlined project management processes.
• Collaborate with stakeholders to understand their requirements and expectations.
• Assist in managing stakeholder communication and reporting, ensuring their involvement throughout the project lifecycle.
• Address stakeholder concerns and support the resolution of any project-related issues.
• Required Education
• Bachelor's Degree or equivalent combination of education and work experience
• Required Experience
• 5 years relevant experience
• Preferred Competencies/Skills
• Solid analytical and problem-solving skills, with the ability to gather and interpret data.
• Proficiency in Microsoft Office applications, especially Excel, PowerPoint, Project, PowerBI or other data visualization tools
• Excellent organizational skills and attention to detail to manage multiple tasks and deadlines.
• Strong written and verbal communication skills, with the ability to effectively communicate complex information.
• Collaborative mindset with the ability to work effectively within a team and across departments.
• Adaptability and willingness to learn and contribute in a dynamic, fast-paced environment.
• Preferred Education
• Bachelor's Degree or equivalent combination of education and work experience
• Preferred Experience
• At least 5 years experience in Insurance or BPO role
• 2- 3 years in project management or similar role within the insurance industry, preferred
• Experienced in creating comprehensive project plans and maintaining project documents
• Experienced in managing meetings to provide project updates to stakeholders
• Experience working with senior stakeholders cross diverse and geographically spread teams.
• Preferred Knowledge
• Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Information Technology).
• Previous experience in a project analyst or similar role within the insurance industry is preferred.
• Knowledge of insurance industry practices, products, and regulations is advantageous.
• Familiarity with project management tools and systems is advantageous. (Jira, Asana, Trello, etc)
• Understanding of project management methodologies and Agile methodologies such as Scrum, SAFe waterfall or hybrid approaches, and their application within project management and PMO contexts.
• QBE Cultural DNA
• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
• US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
• Job Type
• Individual Contributor Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
• Skills: Adaptability, Critical Thinking, Information Technology Applications, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Process Improvements, Program Management, Project Planning, Public Administration, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.