Programme Planning Lead - 1-Year Contract

PSB Academy Pte Ltd; Santo Niño 1st; On-site; PHP 2,307,000 - 2,966,000; Full time

Job summary

PSB Academy Pte Ltd is seeking a capable Programme Planning & Scheduling administrator to manage timetables, lecturer allocations, and student services across multiple faculties. You will coordinate with Heads of Schools, manage associated lecturers, and ensure accurate data in the student management system for smooth programme delivery.

The role covers exams planning, data upkeep, and stakeholder liaison, with duties spanning from schedule creation to handling student inquiries and pass

Qualifications

• Degree in any discipline with minimum 2 years of working experience.
• Prior relevant experience from the Private Education industry will be an advantage.
• Meticulous, able to multi-task and self-motivated with strong organisation skills.
• Good team working skills and a flexible approach to delivering team results.
• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.
• Good oral and written communication skills and ability to liaise and network with internal and external stakeholders.
• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.
• Good understanding of higher education qualifications in Singapore and Internationally.
• Knowledge of optimization tools will be advantageous.

Responsibilities

• Prepare Overall Schedule based on programme information and input from Schools.
• Plan and schedule timetables with scheduling system (Syllabus Plus) and release timetables within the given timeframe.
• Work with Heads of Schools to schedule assignments to academics and prioritise full-time academics.
• Provide accurate information and schedule updates to stakeholders as necessary.
• Liaise with vendors for outsourced tasks such as lecturer placement, contracts and payroll processing.
• Manage and update the pool of Associated Lecturers.
• Plan and manage resources (rooms, lecturers) using Syllabus Plus for smooth delivery.
• Input, maintain and update information in the student management system (eTeam or other applications).
• Ensure up-to-date AL’s name list and list of modules taught by each AL.
• Liaise with relevant departments for statutory updates on programmes and ALs.
• Plan examination schedules with Exam Team and liaise with Exam Centre.
• Prepare assessment material at pre-course stage with associates/academics.
• Perform full spectrum of student services administration and orientation for new students.
• Prepare and disseminate confirmed start term, test/quiz/exam information to students.
• Resolve student queries and issues pertaining to pathway and course administration.
• Handle and process student queries (re-module, deferment, extension, etc).
• Monitor and track module enrolments; follow up on deviations from study pathway.
• Use SMS to enrol students; monitor attendance and issue warning letters.
• Prepare information for student pass renewal and class attendance registers.
• Disseminate information to students via mass communications platforms.
• Monitor payment of course fees and issue invoices.
• Prepare examination nominal role; follow up on absences for exams.
• Flag at-risk students and follow up.

Skills

Resource planning

Data management

Student management

Exams coordination

Programme management

Multitasking

Communication

Team collaboration

Microsoft Office

Education

Degree in any discipline

Tools

Syllabus Plus

eTeam system

Student Management System

Microsoft Office (Word, PowerPoint, Excel)

Job description

PSB Academy Pte Ltd is seeking a capable Programme Planning & Scheduling administrator to manage timetables, lecturer allocations, and student services across multiple faculties. You will coordinate with Heads of Schools, manage associated lecturers, and ensure accurate data in the student management system for smooth programme delivery.

The role covers exams planning, data upkeep, and stakeholder liaison, with duties spanning from schedule creation to handling student inquiries and pass