Program Operations and Governance Manager

Globe Telecom, Inc.; Philippines; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Program Governance Manager to oversee the strategic demand-to-build plan and lifecycle management within the organization.

This role coordinates projects, aligns priorities across departments, manages budgets, and drives continuous improvement to meet business goals. You will work with external partners and internal teams to ensure on-time, on-scope delivery, monitor progress, and provide strategic recommendations.

Responsibilities

• Oversee the strategic demand-to-build (D2B) plan and lifecycle management.
• Coordinate projects across departments to ensure on-time, within-scope, and on-budget delivery.
• Maintain stakeholder relationships and provide strategic recommendations.
• Track progress, check data quality, and manage reports to meet key targets.

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Program Governance Manager is responsible for overseeing the strategic demand-to-build (D2B) plan and life cycle management within the organization. This role involves orchestrating and facilitating processes to ensure smooth execution of projects, maintaining stakeholder relationships, providing strategic recommendations, and driving continuous improvement initiatives. The Program Governance Manager acts as a key liaison between different departments, ensuring alignment of priorities and feasibility of deployment to meet business needs. This role makes sure that projects and programs are delivered on time, within scope, and on budget. It focuses on meeting key targets, customer requirements, and company goals. Manages programs, track progress, and work with different teams and partners. Handles reports, checks data quality, and makes sure key targets are met. The role requires knowledge of budget planning and field operations to support smooth implementation. Helps solve problems, handles urgent issues, and supports special projects. Strong relationship and engagement skills are also important, as the role will work closely with external partners, clients, and vendors to achieve shared goals. Supports digital tools, new ideas, and work across teams to drive better results.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Why Join Us

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success.

Company Overview

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie's New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.