Program Management Specialist - Talent Development

Google Operations Center; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Health care

Parental leave

Onsite meals

Job summary

Google Operations Center in Manila is seeking an experienced onboarding leader to manage global onboarding programs and partner with Talent Acquisition, HR, Learning & Capability Development, and Operations to ensure a seamless onboarding experience across a rapidly growing organization.

You will optimize onboarding experiences, organize training content in Workday Learning, and mentor the onboarding team to maintain high-quality, consistent results across time zones and functions.

Qualifications

• 4+ years of experience managing projects or equivalent.
• Proven ability to prioritize customer needs and deliver experiences.
• Ability to translate ideas into process and system requirements.
• Strong attention to detail for complex work.
• Flexibility to coordinate across multiple time zones.

Responsibilities

• Manage global onboarding programs for a rapidly growing organization.
• Collaborate with Talent Acquisition, HR, Learning & Capability Development, Operations, etc. to ensure a seamless onboarding process.
• Identify and implement process improvements to enhance onboarding experiences.
• Upload, manage, and organize training content and enrollments in Workday Learning.
• Partner with Talent Development Program Managers to support and deliver programs.
• Provide coaching and mentorship to onboarding team members.

Skills

Project management

Cross-functional

Attention to detail

Time zone coordination

Coaching & mentorship

Tools

Workday Learning

Job description

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

Position Responsibilities

• Manage global onboarding programs for a rapidly growing organization
• Collaborate with cross-functional teams (Talent Acquisition, HR, Learning & Capability Development, Operations, etc.) to ensure a seamless onboarding process
• Identify and implement process improvements to enhance talent dev experiences
• Upload, manage, and organize training content and enrollments in Workday Learning
• Partner with Talent Development Program Managers to support and deliver programs
• Provide coaching and mentorship to onboarding team members

Minimum Qualifications

• 4 or more years of successfully managing projects or equivalent experience
• Proven track record of prioritizing customer needs and delivering exceptional experiences
• Proven experience taking abstract ideas and converting them into processes and system needs
• Strong attention to detail to manage complex work
• Schedule flexibility in order to effectively collaborate with team members and stakeholders across different time zones

Preferred Qualifications

• Experience supporting programs or events on a global scale
• 4+ years of experience rolling out cross-functional programs that affect people, processes, or technology
• Familiarity with Learning management systems or similar tools
• Experience using Google Workspace products including Docs, Slides, Gmail, Calendar, etc.
• Creative problem solver with an ability to think, plan, and execute on multiple projects autonomously and in an organized fashion, balancing the long-term and urgent needs of the team
• Demonstrated ability to work calmly and collaboratively in fast-paced, pressurized and ambiguous environments, maintaining good judgment and the ability to elevate appropriately

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 18 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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