Product Trainer

VXI Global Holdings B.V. (Philippines); Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Training Specialist to deliver New Hire, Progression and Enhancement training for client projects in Metro Manila. The role involves leading classroom sessions, creating practical training materials and coordinating program activities.

You will supervise trainees, assess performance, and engage in limited client interactions to gather feedback, with opportunities to contribute to curriculum improvements and staff development.

Qualifications

• College degree or equivalent experience.
• Strong computer skills with Microsoft Office (Word, Excel, PowerPoint).
• Excellent oral and written communication.
• Proven classroom leadership, management, and organization.
• Experience handling Telco programs.
• 1-2 years of training experience.

Responsibilities

• Deliver New Hire, Progression and Enhancement training on client projects, including soft and technical skills (class sizes up to 50).
• Supervise agents during training period.
• Develop non-classroom training materials.
• Coordinate New Hire, Progression & Enhancement Training activity.
• Assess participant and class performance.
• Participate in minor client interaction and curriculum feedback.
• Perform other related duties and assignments as required by supervisor or manager.

Skills

Communication skills

Classroom leadership

Training delivery

Education

College degree

Tools

Microsoft Office

Job description

Essential Duties and Responsibilities:

• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)

• Supervise agents while in their training period.

• Develop non-classroom communication and training materials

• Coordinate New Hire, Progression & Enhancement Training activity

• Assess participant and class performance

• Participate in minor client interaction (include effective curriculum feedback and client visits)

• Perform other related duties and assignments as required and as assigned by supervisor or manager.

Qualifications:

• College degree or equivalent experience

• Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint

• Strong oral and written communication skills

• Demonstrated ability in classroom leadership, classroom management, classroom organization

• Must have experience in handling Telco programs

• 1-2 years of training experience