Product Trainer (QC) - Urgent Hiring

VXI Global Holdings B.V. (Philippines); Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Training Specialist to deliver comprehensive New Hire, Progression, and Enhancement training across client projects, covering soft and technical skills in both small and large classes up to 50 participants.

The role requires strong classroom leadership, excellent communication, and experience handling Telco programs, with 1–2 years of training background. The position focuses on developing training materials and coordinating training activities

Qualifications

• College degree or equivalent experience.
• Strong oral and written communication skills.
• Demonstrated ability in classroom leadership, classroom management, classroom organization.
• Must have experience in handling Telco programs.
• 1-2 years of training experience.

Responsibilities

• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50).
• Supervise agents while in their training period.
• Develop non-classroom communication and training materials.
• Coordinate New Hire, Progression & Enhancement Training activity.
• Assess participant and class performance.
• Participate in minor client interaction (include effective curriculum feedback and client visits).
• Perform other related duties and assignments as required and as assigned by supervisor or manager.

Skills

Classroom leadership

Communication skills

MS Office

Telco programs

Training experience

Education

College degree

Tools

Microsoft Office

Job description

Essential Duties and Responsibilities:

• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)

• Supervise agents while in their training period.

• Develop non-classroom communication and training materials

• Coordinate New Hire, Progression & Enhancement Training activity

• Assess participant and class performance

• Participate in minor client interaction (include effective curriculum feedback and client visits)

• Perform other related duties and assignments as required and as assigned by supervisor or manager.

Qualifications:

• College degree or equivalent experience

• Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint

• Strong oral and written communication skills

• Demonstrated ability in classroom leadership, classroom management, classroom organization

• Must have experience in handling Telco programs

• 1-2 years of training experience