Product Success Specialist - On-site Training & Onboarding

MPM Consulting Services Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

MPM Consulting Services Inc. develops cloud-based Payroll, HRIS, Attendance, and Accounting software for Philippine businesses. The Product Success Specialist role focuses on demos, onboarding, and educating customers to maximize value from MPM software.

You will learn Payroll and Accounting workflows, engage with customers, and collaborate with product, implementation, and support teams to drive adoption and satisfaction.

Qualifications

• Graduate in Accounting, Finance, Business or Information Systems.
• Interested in working with people and technology.
• Willing to present, teach, and help customers.

Responsibilities

• Product demonstrations to prospective customers with real business scenarios.
• Customer onboarding and orientation sessions to ensure successful setup.
• Support customer success through adoption and best practices.
• Create simple tutorials and materials to educate customers.
• Gather feedback to help improve the product and customer experience.

Skills

Product demonstrations

Public speaking

Customer success

Business consulting

ERP & SaaS solutions

Onboarding & training

Education

Accounting/Finance/Business/Information Systems degree

Job description

MPM Consulting Services Inc. develops cloud-based Payroll, HRIS, Attendance, and Accounting software for Philippine businesses. The Product Success Specialist role focuses on demos, onboarding, and educating customers to maximize value from MPM software.

You will learn Payroll and Accounting workflows, engage with customers, and collaborate with product, implementation, and support teams to drive adoption and satisfaction.