Product Specialist

Molex; Mabalacat; On-site; PHP 300,000 - 500,000; Full time

Job summary

Molex is seeking a Product Specialist to support the product lifecycle from inception to launch in the Philippines. You will collaborate across engineering, sales, and customer support to ensure timely product processes and customer-focused solutions.

Your role includes handling sample requests, managing data inquiries, and supporting new customer setups while ensuring compliance and timely delivery. Strong cross-functional communication is essential.

Qualifications

• Associate’s or bachelor’s degree in business, Marketing, Engineering, or related field.
• 1–3 years of experience in product management, customer service, project management, or related role.
• Experience in cable assembly/wiring harness industry is preferred.

Responsibilities

• Lead and streamline Standard Parts Offering (SPO) projects.
• Collaborate with Project Managers on PPAP timing and documentation.
• Support change management processes with the Center of Excellence.
• Manage urgent sample and drawing requests.
• Approve orders below Minimum Lot Quantity (MLQ) and Delivery Unit (DU).
• Address customer data inquiries including model, configuration, and specifications.

Skills

Product management

Customer service

Project management

Cable assemblies

Education

Associate or Bachelor's degree

Job description

As a Product Specialist, you will support the management of the product lifecycle from inception to launch. You will work closely with cross-functional teams to ensure seamless product operations, address customer inquiries, and drive compliance, change management, and urgent requirements to enhance product success and customer satisfaction.

Our Team

You will be part of a dynamic product team, collaborating with engineering, sales, customer support, and the Center of Excellence (COE) to ensure smooth execution of product processes and delivery of customer-focused solutions.

What You Will Do

• Lead and streamline Standard Parts Offering (SPO) projects
• Collaborate with Project Managers on PPAP timing and documentation
• Support change management processes with the Center of Excellence
• Manage urgent sample and drawing requests
• Approve orders below Minimum Lot Quantity (MLQ) and Delivery Unit (DU)
• Address customer data inquiries including model, configuration, and specifications
• Monitor product development to ensure timelines are met
• Oversee service orders and shipment-related concerns
• Address compliance inquiries such as Country of Origin (COO)
• Review and approve pricing and packaging-related requests
• Assist in defining product requirements based on customer feedback and business goals
• Support new customer setup processes

Who You Are (Basic Qualifications)

• Associate’s or bachelor’s degree in business, Marketing, Engineering, or related field
• 1–3 years of experience in product management, customer service, project management, or related role
• Experience in cable assembly/wiring harness industry is preferred

What Will Put You Ahead

• Experience supporting product lifecycle processes in a cross-functional environment
• Strong attention to detail and ability to manage multiple tasks
• Customer-focused mindset with problem-solving capability
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Ability to collaborate across teams and adapt to changing priorities

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. Learn more about our hiring philosophy here.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.