Product Specialist

Stone 2000 Enterprises Inc.; Laguna; On-site; PHP 300,000 - 520,000; Full time

Job summary

Stone 2000 Enterprises Inc. is seeking a Product Specialist who can translate product details into customer value across sales and marketing teams in Laguna. You will provide in-depth product knowledge, support marketing campaigns, and help align product messaging with market needs.

You will gather customer feedback, assist with lifecycle management, and coordinate with internal stakeholders to drive market success through informed strategy and solid documentation.

Qualifications

• CRM proficiency expected for managing customer data and insights.
• Attention to detail required in documenting product specs and feedback.
• Strong written and verbal communication for cross-functional alignment.
• Excellent organizational and coordination abilities to manage multiple stakeholders.
• Ability to prepare accurate and concise reports on product metrics.
• Strong interpersonal skills for collaboration across teams and customers.

Responsibilities

• Provide in-depth product knowledge to internal stakeholders and external customers.
• Assist marketing and sales teams in developing and executing strategies.
• Gather and analyze customer feedback to inform product improvement.
• Support the entire product lifecycle to ensure successful market performance.

Skills

CRM proficiency

Attention to detail

Strong communication skills

Organizational and coordination skills

Report writing skills

Interpersonal skills

Job description

Job Description

A Product Specialist is an expert in a company's specific product or product line, acting as a bridge between the product and its various stakeholders such as customers, sales, and marketing teams. Their role involves providing in-depth product knowledge, assisting with marketing and sales strategies, gathering customer feedback for product improvement, and supporting the entire product lifecycle to ensure its success in the market.

Responsibilities

• Provide in-depth product knowledge to internal stakeholders and external customers.
• Assist marketing and sales teams in developing and executing strategies.
• Gather and analyze customer feedback to inform product improvement.
• Support the entire product lifecycle, ensuring successful market performance.

Qualifications

• CRM proficiency.
• Attention to detail.
• Strong communication skills (written and verbal).
• Organizational and coordination skills.
• Report writing skills.
• Interpersonal skills.