Product Quality Engineer (Electrical/Industrial)

Firefly Electric & Lighting Corp.; Manila; On-site; PHP 420,000 - 700,000; Full time

Job summary

Firefly Electric & Lighting Corp. is seeking a Product Quality Analyst in Ermita, Manila, to own quality data reporting and drive improvements across product safety, reliability, and compliance.

This role focuses on analyzing manufacturing and after-sales quality metrics, and presenting insights to stakeholders. The successful candidate will have an engineering degree, a PE license is a plus, at least two years in a related engineering field, and proficiency with Excel/Google Sheets to support

Qualifications

• Bachelor's degree in Engineering (Electrical or Industrial) or related field.
• Professional Engineering License an advantage.
• Minimum of 2 years' relevant experience in a similar capacity, preferably in product management, technical development, or related engineering field.
• Knowledge of data analysis tools (e.g., Excel, Google Sheets) and quality management systems preferred.

Responsibilities

• Data Analysis & Reporting: Analyze product quality data from manufacturing, testing, and after-sales processes, and prepare reports and dashboards with actionable insights for stakeholders.
• Documentation & Compliance: Maintain quality records and support the development, review, and updating of quality procedures, checklists, manuals, and product documentation.
• Collaboration & Communication: Work with internal and external partners to resolve quality concerns and present data-driven insights and performance reports for continuous improvement.
• Customer-Obsessed Quality Management: Investigate customer complaints, warranty claims, and product failures, and provide root-cause analysis with recommended corrective actions.
• Product Monitoring & Process Improvement: Monitor product performance indicators, identify process gaps, and conduct root-cause analysis to drive quality and operational improvements.

Skills

Data analysis

Reporting

Quality management

Root cause analysis

Collaboration

Education

Bachelor's degree in Engineering

Tools

Microsoft Excel

Google Sheets

Quality Management Systems

Job description

About the Role

Location: Ermita, Manila

Role Type: Full-time (Onsite)

Department: Technical

Reporting to: Product Technical Manager

As a Product Quality Analyst, you will be responsible for creating, analyzing, and maintaining quality reports to support data-driven business decisions. You will be monitoring quality metrics, identifying trends, and providing actionable insights to improve product quality, safety, performance, and compliance. By tracking product performance and customer feedback, you will help in enhancing product reliability, safety, and customer satisfaction.

• Data Analysis & Reporting: Analyze product quality data from manufacturing, testing, and after-sales processes, and prepare reports and dashboards with actionable insights for stakeholders.

• Documentation & Compliance: Maintain quality records and support the development, review, and updating of quality procedures, checklists, manuals, and product documentation.

• Collaboration & Communication: Work with internal and external partners to resolve quality concerns and present data-driven insights and performance reports for continuous improvement.

• Customer-Obsessed Quality Management: Investigate customer complaints, warranty claims, and product failures, and provide root-cause analysis with recommended corrective actions.

• Product Monitoring & Process Improvement: Monitor product performance indicators, identify process gaps, and conduct root-cause analysis to drive quality and operational improvements.
  

To succeed and grow in this role, you will be required to meet the following qualifications:

• Bachelor's degree in Engineering (Electrical, Industrial) or a related discipline.

• A Professional Engineering License is an advantage.

• Minimum of 2 years of relevant experience in a similar capacity, preferably in product management, technical development, or a related engineering field.

• Knowledge in data analysis tools (e.g., Microsoft Excel, Google Sheet) and quality management systems preferred.