Product Operations Analyst

Healthtech Inc; Philippines; Remote; PHP 420,000 - 620,000; Full time

Job summary

Nordic is seeking a Product Operations Analyst to support automated data entry into electronic medical record (EMR) systems as part of R&D efforts. The role emphasizes meticulous, tech-savvy work and the ability to handle multiple projects remotely in a HIPAA-compliant environment.

Ideal candidates bring 2+ years of EMR experience and familiarity with tools like Cerner, Epic, Allscripts or Athena, plus fluency in English.

Qualifications

• 2+ years of experience working with electronic medical record systems (EMR)
• Experience with EMR tools such as Cerner, Epic, Allscripts, and Athena is valued
• Fluent in English; comfortable working remotely in a HIPAA-compliant environment

Responsibilities

• Performing and supporting automated data entry into various EMRs as part of R&D efforts.
• Complete Workflow Task utilizing scripts, information in the Clients Workflow Queue, Customer EHRs and portals, knowledge base articles, and assistance from Production Operations team; review and update knowledge base articles to verify accuracy.

Skills

EMR systems

Excel

Google Sheets

Cerner

Epic

eCW

Allscripts

Athena

English

Job description

Make a difference. Be happy. Grow your career.

Job Description PRODUCT OPERATIONS ANALYST

The Product Operations Analyst will research tasks in a proprietary platform to put healthcare administration on autopilot. The ideal candidate is meticulous, tech-savvy, and prepared to work on a variety of projects. Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic's maxims and mission to serve our customers who care so well for us.

KEY RESPONSIBILITIES

• Performing and supporting automated data entry into various EMRs as part of R&D efforts.
• Complete Workflow Task utilizing scripts, information available in the Clients Workflow Queue, Customer EHRs and portals, knowledge base articles, knowledge artifacts or assistance from the Production Operations tea Review and update knowledge base articles to verify accuracy.

SKILLS AND EXPERIENCE

• Minimum Years of Experience - 2 years of deep experience working within electronic medical record systems
• Experience with Excel, Google Sheets, Cerner, Epic, eCW, Allscripts and/or Athena valued.
• Other Knowledge, Skills and Abilities Required Comfortable working remotely in a HIPAA compliant environment Adaptability and flexibility Fluent in English

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.