- Great work culture and set of corporate values
- Be a part of a global team that enables charitable giving
RESPONSIBILITIES AND EXPECTED OUTCOMES
- Product Strategy, Roadmap, and Lifecycle Leadership - Own the product strategy and roadmap for the Foundation Fund and Charity Fund, translating customer needs, organizational priorities, product economics, and operational requirements into a focused sequence of improvements.
- Foundation Fund Growth and Investment Product Development - Lead the product development and growth of the Foundation Fund, including scalable investment options, values-aligned and impact-investment pathways, investment reporting, and partner-enabled offerings, subject to appropriate approval and oversight.
- Charity Fund Growth and Value Proposition - Strengthen the Charity Fund's core and enhanced offerings through customer discovery, service-tier design, digital experience improvements, fundraising and visibility tools, and relevant partner-enabled benefits.
- Go-to-Market, Partnerships, and Product Performance - Coordinate cross-functional delivery, product positioning, pricing recommendations, partner contributions, launch readiness, sales enablement, and performance management for both products.
KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS
- Strong end-to-end product management capability, from customer discovery and strategy through requirements, launch, adoption, performance management, and lifecycle decisions.
- Working knowledge of donor-advised or charitable funds, investment products, wealth or asset-management services, philanthropy, nonprofit products, or comparable regulated financial services.
- Ability to develop product strategies, roadmaps, value propositions, business cases, pricing recommendations, service tiers, and sustainable product economics.
- Skilled in customer discovery, segmentation, journey mapping, market research, competitive analysis, experimentation, and translating evidence into product decisions.
- Ability to define clear business and digital-product requirements and work effectively with technology, operations, and service teams through implementation.
- Sound judgment in regulated and high-accountability environments, with respect for legal, compliance, fiduciary, investment-governance, data-privacy, and reputational requirements.
- Strong analytical and commercial judgment; able to define KPIs, interpret product and financial performance, identify drivers, and recommend practical action.
- Ability to lead cross-functional work and influence senior stakeholders, specialists, and external partners without relying on direct authority.
- Clear, concise written and verbal communication for executive updates, product briefs, partner discussions, training, and customer-facing materials.
- Strong relationship-building skills and cultural awareness when working with donors, advisors, charities, investment providers, technology partners, and globally distributed teams.
- High agency and ownership: creates clarity from ambiguity, acts on available evidence, escalates material issues early, follows through, and adapts as learning develops.
- Commitment to putting people first, serving donors and charities well, and moving with urgency without compromising compliance or quality.
EDUCATION, TRAINING, AND EXPERIENCE
- Bachelor's degree in product/brand management, business, finance, economics, marketing, nonprofit management, international development, or a related field; relevant postgraduate study or professional certification is an advantage.
- Minimum 5-7 years of relevant experience in product management, product development, product growth, financial services, wealth management, philanthropic services, nonprofit products, or a related field.
- Demonstrated experience owning an established product or service through strategy, roadmap prioritization, cross-functional delivery, launch, adoption, performance management, and continuous improvement.
- Experience developing or improving investment, wealth-management, donor-advised, charitable-fund, fintech, or other regulated financial products is strongly preferred.
- Experience conducting customer discovery and market validation with donors, advisors, foundations, charities, institutional clients, or comparable customer groups.
- Experience building business cases, pricing or fee models, product requirements, customer journeys, and measurable growth plans.
- Experience managing product-side relationships with external providers or strategic partners, including defining scope, operating responsibilities, commercial terms, and success measures.
- Experience coordinating across Technology, Operations, Finance, Investment, Legal and Compliance, Marketing, Sales or Outreach, Analytics, and executive stakeholders.
- Experience working in an international or globally distributed organization is preferred.
WORK ENVIRONMENT
- Regular workdays run from roughly 1700 – 0200 (Philippines Time) or 1300 to 2200 (Kenya Time) to maximize the overlap with European and US Eastern Time work hours (time spent outside regular work hours will be offset against regular workdays).