Product Engineer

Emerson; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Emerson's Machinery Health Management team in Manila is seeking a Product Engineer to collaborate with global colleagues, diagnose issues, and help advance software used in predictive maintenance and condition monitoring.

You will conduct remote diagnostics, contribute to product innovation, develop knowledge base content, deliver training on new releases, and provide data-driven feedback to cross‑functional teams while keeping a strong customer focus.

Qualifications

• BS/MS in engineering or related field.
• Experience in software troubleshooting and technical support.
• Knowledge of industrial network architectures and automation protocols.
• Familiar with networks, databases, virtual machines, and web apps.
• Ability to manage multiple tasks with attention to detail.
• Strong communication to address diverse audiences.

Responsibilities

• Diagnose issues with AMS products for Machinery Health Management.
• Remote diagnostics to investigate software/hardware issues.
• Contribute insights to product innovation.
• Develop Knowledge Base Articles and technical content.
• Deliver training on new product releases.
• Provide data-driven feedback to Marketing and Technology teams.
• Demonstrate proficiency in computer systems, networking, automation protocols.
• Promote customer loyalty and understand long-term needs.

Skills

Software troubleshooting

Industrial networks

Networking protocols

Databases

Virtual machines

Web applications

Multi-tasking

Communication skills

Education

BS/MS in Engineering or related field

Job description

Job Summary:

If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! As a Product Engineer, you will help advance our Machinery Health Management solutions that support Emerson’s vision for Boundless Automation. In this role, you will collaborate with our global teams to provide technical expertise, enhance customer experience, and influence product innovation across software used in predictive maintenance, industrial automation, and condition monitoring. You will work closely with customers and internal partners to troubleshoot, diagnose, and improve our solutions while contributing to strategic initiatives that strengthen product performance and reliability.

In This Role, Your Responsibilities Will Be:

• Partnering with global customers and product support teams to diagnose issues and ensure successful use of Emerson’s AMS products under the Machinery Health Management portfolio.

• Conducting remote diagnostics to investigate and replicate software and hardware application issues, helping accelerate issue resolution.

• Serving as a subject matter expert for AMS products and contribute insights that fuel future product innovation.

• Developing Knowledge Base Articles and technical content to support field teams and global technical support.

• Delivering training sessions for new product releases to equip teams with up-to-date knowledge and skills.

• Providing data‑driven feedback to Marketing and Technology teams based on customer use cases and enhancement needs.

• Demonstrating technical proficiency in computer systems, networking, automation protocols, and communication tools.

• Promoting customer loyalty principles and collaborating closely with key customers to understand and support their long‑term needs.

Who You Are:

You readily take action on challenges, without unnecessary planning. You deal comfortably with the uncertainty of change. You consider all relevant factors and use appropriate decision‑making criteria and principles. You anticipate the impact of emerging technologies and make adjustments. You provide timely and helpful information to others across the organization.

For This Role, You Will Need:

• BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering and any related field.

• Experience in software troubleshooting and technical support.

• Knowledge of industrial network architectures and communication protocols used in automation and telemetry.

• Familiarity with networks, database applications, virtual machines, and web‑based applications.

• Ability to manage multiple tasks with strong attention to detail.

• Skill in resolving system issues in operational environments and adjusting communication appropriately for various audiences.

Preferred Qualifications That Set You Apart:

• Experience with condition monitoring or predictive maintenance solutions is a plus.

• Knowledge of—or hands‑on experience with—Machinery Health Management products such as AMS Machine Works, AMS Machinery Manager, AMS 6500 ATG, AMS 6500, AMS Asset Monitor, AMS Wireless Vibration Monitors, AMS 9420, or AMS 2140 will be an advantage.

• Strong presentation and facilitation skills in both in‑person and virtual environments.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results.

We recognize the importance of employee well‑being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award‑winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 26011399

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.