Process Support Specialist

Aidey; Philippines; Remote; PHP 201,000 - 312,000; Full time

Job summary

Aidey is seeking a Process Support Specialist to join our fully remote team. You will handle invoices, registrations, rebates, and maintain digital records while supporting daily operations for US-based teams.

The role requires strong English communication, organization, and the ability to work independently with minimal supervision. This is a long-term full-time remote position with structured processes and opportunities for growth.

Qualifications

• Prepare and process invoices.
• Submit warranty registrations and rebates.
• Maintain accurate digital records.
• Support office managers with daily operations.
• Strong English communication skills.

Responsibilities

• Assist with customer service tasks when needed.
• Help with basic social media content and scheduling.

Skills

English communication

VA experience

Highly organized

Multitasking

Tools

Social media tools

Job description

Process Support Specialist

Company : Aidey Job Type : Full Time Remote / Work from Home

Job Description - Process Support Specialist

What You’ll Be Doing

• Prepare and process invoices
• Submit warranty registrations and rebate documentation
• Manage administrative tasks and documentation
• Maintain accurate digital records
• Support office managers with daily operations
• Assist with customer service tasks when needed
• Help with basic social media content and scheduling

What We’re Looking For

• Strong English communication skills (written and spoken)
• Experience as a Virtual Assistant, Admin, or similar role
• Highly organized with strong attention to detail
• Comfortable using tools and learning new systems
• Able to work independently and manage multiple tasks

Nice to Have (Not Required)

• Experience supporting service-based businesses (HVAC, plumbing, electrical, etc.)
• Experience handling permits, rebates, or documentation
• Familiarity with social media tools

• Fully remote, long-term opportunity
• Work directly with US-based teams
• Stable full-time schedule
• Clear processes and structured work
• Opportunity to grow into higher-level roles