Process Excellence RDE Lead

Accenture PLC; Taguig; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Accenture Philippines seeks a Senior Manager (ML6) to lead process transformation programs, defining methodologies, governing quality, and coaching senior specialists. You will collaborate with technology and delivery partners to ensure process design aligns with delivery standards and AX Design is embedded across engagements.

You will drive client facilitation, shape transformation roadmaps, and lead team development while expanding the portfolio of strategic initiatives in the region.

Qualifications

• 5–12 years of experience in process excellence, process redesign, or management consulting.
• Deep industry or function expertise in at least one domain, with ability to apply it to transformation methodology design.
• Proven ability to define and govern team methodology across a client portfolio.
• Experience managing and developing team members in a consulting environment.
• Proven track record facilitating client workshops and presenting to senior leadership.

Responsibilities

• Embed AI into future state design for clients and ways of working for the full workstream.
• Define the process redesign standard for your industry or function, govern its application across engagements.
• Determine client facilitation approach including discovery workshops and approval governance.
• Manage and develop direct reports; coach senior specialists on process redesign and leadership presentation.
• Connect with technology and delivery partners to ensure process design and platform fit across engagements.
• Define how AX Design is embedded in the team's domain methodology and AI agent experiences.

Skills

Process transformation leadership

Client workshop facilitation

Team coaching and development

Domain expertise across industry

Strategic governance and planning

Education

Bachelor's degree or equivalent

Job description

You define how process transformation work gets done within your industry or function — setting the methodology, governing quality, and making sure every engagement reflects deep domain expertise as well as the right delivery standard. You manage and develop your team, coach senior specialists on what good looks like in your domain, and connect with technology and delivery partners to make sure the process and platform work fit together.

You've made AX Design, the intersection of human, agent, and process part of the team's methodology — you've worked out how to apply it in your domain context, and you coach your team on what human+AI agent experience design looks like in practice.

The Work

Embed AI into future state design for clients as well as in ways of working for your full workstream using the appropriate AI tools and creating agents strategically to aid in deliverable creation.

• Define the process redesign standard for your industry or function — the method the team uses to assess domain forces, specify future-state processes, integrate AI, and design operating model changes — and govern its application across all engagements in your area.
• Determine the client facilitation approach: discovery workshop methodology, recommendation presentation standards, and approval governance.
• Define the benchmarking and transformation roadmap methodology the team applies.
• Determine how domain expertise and functional playbook methodology are applied consistently across the team's portfolio of engagements.
• Manage client stakeholder facilitation activities — discovery workshops, recommendation presentations, and day-to-day relationship management.
• Approve final process designs before client delivery.
• Manage and develop direct reports; coach senior specialists on process redesign, domain application, and senior leadership presentation.
• Connect with technology and delivery partners to make sure process design and platform work fit together on joint deliverables.
• Define how AX Design is embedded in the team's domain methodology — establishing the standard for how AI agent experiences are specified, reviewed, and validated within process transformation deliverables across all engagements.

#LI-PH

Education

Bachelor's Degree or equivalent

Basic (Required) Qualification

• Minimum 5–12 years of experience in process excellence, process redesign, or management consulting
• Deep industry or function expertise in at least one domain, with the ability to apply it to transformation methodology design
• Demonstrated ability to define and govern team methodology across a portfolio of client engagements
• Experience managing and developing team members in a consulting environment
• Proven track record facilitating client workshops and presenting to senior leadership

Preferred Qualification

• Experience defining and governing methodology standards across a team or practice
• Familiarity with process mining, digital twin, or AI-assisted design tools for process validation
• Strong executive communication and facilitation skills
• Experience contributing to business development and proposal leadership
• Demonstrated ability to embed AX Design into team delivery standards — governing how AI agent experiences are specified and validated across process transformation engagements

Location

Location: Philippines, Manila

Career Level: Senior Manager (ML6)

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