Process Excellence RDE Lead

8005 Accenture Inc Company; Taguig; On-site; PHP 3,000,000 - 5,200,000; Full time

Job summary

Accenture in Manila seeks a Senior Manager (ML6) to lead the design of process transformation programs. You will define standards for process redesign, govern their application across engagements, and coordinate with clients to ensure value is delivered.

The role emphasizes executive communication, workshop facilitation, and mentoring senior specialists, with a focus on integrating AI-assisted design tools into process transformation efforts.

Qualifications

• 5–12 years of experience in process excellence, process redesign, or management consulting.
• Deep industry or function expertise in at least one domain, with the ability to apply transformation methodology.
• Experience managing and developing team members in a consulting environment.
• Proven track record facilitating client workshops and presenting to senior leadership.

Responsibilities

• Define process redesign standards for industry or function and govern their application.
• Set client facilitation approach: workshops, recommendations, and governance.
• Define benchmarking and transformation roadmap methodology.
• Apply domain expertise and playbook methodology consistently across engagements.
• Lead client stakeholder facilitation and relationship management.
• Approve final process designs before client delivery.
• Develop and coach direct reports on process redesign and leadership.
• Coordinate with technology and delivery partners to align deliverables.

Skills

Process redesign

Executive communication

Client workshop facilitation

Leadership coaching

Education

Bachelor's degree in related field

MBA or equivalent preferred

Job description

Responsibilities

• Define the process redesign standard for your industry or function — the method the team uses to assess domain forces, specify future-state processes, integrate AI, and design operating model changes — and govern its application across all engagements in your area.
• Determine the client facilitation approach: discovery workshop methodology, recommendation presentation standards, and approval governance.
• Define the benchmarking and transformation roadmap methodology the team applies.
• Determine how domain expertise and functional playbook methodology are applied consistently across the team's portfolio of engagements.
• Manage client stakeholder facilitation activities — discovery workshops, recommendation presentations, and day-to-day relationship management.
• Approve final process designs before client delivery.
• Manage and develop direct reports; coach senior specialists on process redesign, domain application, and senior leadership presentation.
• Connect with technology and delivery partners to make sure process design and platform work fit together on joint deliverables.
• Define how AX Design is embedded in the team's domain methodology — establishing the standard for how AI agent experiences are specified, reviewed, and validated within process transformation deliverables across all engagements.

Education and Qualifications

• Minimum 5–12 years of experience in process excellence, process redesign, or management consulting - Deep industry or function expertise in at least one domain, with the ability to apply it to transformation methodology design
• Demonstrated ability to define and govern team methodology across a portfolio of client engagements
• Experience managing and developing team members in a consulting environment
• Proven track record facilitating client workshops and presenting to senior leadership

Preferred Qualifications

• Experience defining and governing methodology standards across a team or practice
• Familiarity with process mining, digital twin, or AI-assisted design tools for process validation
• Strong executive communication and facilitation skills
• Experience contributing to business development and proposal leadership
• Demonstrated ability to embed AX Design into team delivery standards — governing how AI agent experiences are specified and validated across process transformation engagements

Location and Career Level

Location: Philippines, Manila

Career Level: Senior Manager (ML6)

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. Visit us at www.accenture.com. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.