Proactive Multi-Campaign Appointment Setter

World Class Contact Centres; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

World Class Contact Centres is seeking an Appointment Setter – Multi Campaign in the Philippines. The role involves proactive outbound communication to contact leads, qualify prospects, and schedule appointments for sales teams across multiple campaigns.

You will follow scripts, maintain accurate lead data in the CRM, and manage daily call targets. A detail-oriented, proactive candidate with good communication will excel in this fast-paced environment.

Qualifications

• Experience in appointment setting, telemarketing, lead generation or outbound sales.
• Strong communication and listening skills.
• Able to follow instructions and work with minimal supervision.

Responsibilities

• Make outbound calls, emails, or messages to contact leads.
• Qualify prospects based on campaign criteria.
• Schedule appointments between qualified leads and sales reps.
• Confirm appointment details (date, time, contact information).
• Update CRM with call outcomes and lead status.
• Follow up with missed appointments or reschedule.
• Handle basic objections and attempt re-engagement.

Skills

Outbound calling

Lead qualification

Objection handling

Time management

Attention to detail

Tools

CRM system

Job description

World Class Contact Centres is seeking an Appointment Setter – Multi Campaign in the Philippines. The role involves proactive outbound communication to contact leads, qualify prospects, and schedule appointments for sales teams across multiple campaigns.

You will follow scripts, maintain accurate lead data in the CRM, and manage daily call targets. A detail-oriented, proactive candidate with good communication will excel in this fast-paced environment.