Principal, Client Success - Life Sciences Partnerships

Folia Health; Boston; Hybrid; PHP 7,687,577 - 9,225,093; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Stock option grants

Bonuses

Health, Dental, Vision, and 401k plan

Job summary

Folia Health is seeking a Principal, Client Success to manage its sponsor relationships. This senior role involves translating research insights into commercial value for life sciences partners. The position requires 6+ years of experience in customer success or similar fields and offers a competitive salary between $125,000-$150,000.

Folia promotes a hybrid work model and values communication, relationship-building, and a mission-driven collaborative team environment for impactful research efforts.

Qualifications

• 6+ years of experience in customer success or account management roles.
• Ability to manage multiple projects and client relationships.
• Demonstrated skills in translating insights into commercial value.

Responsibilities

• Own client relationships across multiple sponsors.
• Translate Folia research findings into commercially-usable outputs.
• Support the Commercial team with renewals and account expansion.

Skills

Customer success

Account management

Client-facing roles

Communication skills

Relationship-building

Education

Bachelor’s degree

Advanced degree in a relevant field

Job description

Folia Health is seeking a Principal, Client Success to manage its sponsor relationships. This senior role involves translating research insights into commercial value for life sciences partners. The position requires 6+ years of experience in customer success or similar fields and offers a competitive salary between $125,000-$150,000.

Folia promotes a hybrid work model and values communication, relationship-building, and a mission-driven collaborative team environment for impactful research efforts.