Premium Collections & Reconciliation Analyst

Arch Global Services Philippines; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Arch Global Services Philippines is seeking a Collections Analyst to manage open brokerage finance accounts, analyze policy premium balances, and ensure timely premium collections. You will coordinate with Program Administrators, Brokers, Insureds, and the finance team to resolve discrepancies.

Required are 4–6 years in Insurance, finance, or collections, with strong Excel and BI tool experience. A related degree is preferred, and Cognos/Power BI familiarity is a plus.

Qualifications

• Strong reconciliation, analytical and business problem solving skills.
• Strong interpersonal and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work well independently and as part of a team.

Responsibilities

• Communicating outstanding premium balances to brokers.
• Issuing cancellation notices for non-payment of premium.
• Reconciliation of outstanding balances.
• Troubleshoot discrepancies involving premium, commission and payment differences.
• Requesting disbursements for return premium balances.
• Unapplied cash resolution.
• Direct collection of outstanding final audit balances to insureds.
• Maintain proper account of collection efforts.
• Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed.
• Provide Collection Agency Support preparing and submitting account documentation necessary for direct collection.
• Provide Legal Support by compiling account documentation necessary for litigation.
• Special projects and system user acceptance testing as needed.

Skills

Reconciliation

Analytical thinking

Interpersonal skills

Communication skills

Independence & teamwork

Multitasking

Attention to detail

Captives/Reinsurance knowledge

Education

Bachelor's degree in Accounting or Finance

Tools

Microsoft Office

Cognos

Power BI

Great Plains

Alteryx

Job description

Arch Global Services Philippines is seeking a Collections Analyst to manage open brokerage finance accounts, analyze policy premium balances, and ensure timely premium collections. You will coordinate with Program Administrators, Brokers, Insureds, and the finance team to resolve discrepancies.

Required are 4–6 years in Insurance, finance, or collections, with strong Excel and BI tool experience. A related degree is preferred, and Cognos/Power BI familiarity is a plus.