About the role
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
As an integral member of the People & Culture (P&C) team, you will partner closely with Singapore Headquarters and Geographical Units (GUs) to support the execution of regional HR priorities and business initiatives. You will work with corporate leaders and regional P&C teams to implement talent strategies, drive organizational initiatives, and ensure effective delivery of HR programs across markets.
Key Responsibilities
Practice Strategy & Growth
- Define and execute the Cloud practice strategy aligned with company goals.
- Develop service offerings, go-to-market strategies, and value propositions.
- Drive revenue growth, profitability, and utilization targets.
- Identify new business opportunities and partnerships within the cloud ecosystem.
Technical Leadership & Architecture Oversight
- Provide thought leadership on cloud architecture, migration, modernization, and DevOps practices.
- Oversee solution design for cloud-native, hybrid, and multi-cloud environments.
- Ensure adherence to best practices in security, governance, scalability, and cost optimization.
- Establish cloud standards, frameworks, and reusable assets.
Pre-Sales & Client Engagement
- Support business development through solutioning, proposal development, and client presentations.
- Serve as executive sponsor or technical lead during key client engagements.
- Translate business requirements into scalable cloud solutions.
- Build strong relationships with key clients and strategic partners.
Delivery & Operational Excellence
- Oversee cloud project delivery to ensure timelines, budget, and quality standards are met.
- Manage resource planning, skills allocation, and practice capacity.
- Establish KPIs and performance metrics for delivery teams.
- Drive continuous improvement initiatives within the practice.
People Leadership & Capability Building
- Lead, mentor, and grow cloud architects, engineers, and consultants.
- Develop training plans, certification pathways, and career progression frameworks.
- Foster a culture of innovation, collaboration, and accountability.
- Recruit top cloud talent to strengthen practice capability.
Qualifications
- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
- 10+ years of IT experience with at least 5+ years in Cloud leadership roles.
- Deep expertise in one or more major cloud platforms (AWS, Microsoft Azure, Google Cloud).
- Strong background in cloud architecture, migration, DevOps, and security.
- Experience managing P&L, budgeting, and revenue targets.
- Proven track record in pre-sales, solutioning, and client engagement.
- Strong leadership and stakeholder management skills.
Preferred Qualifications
- Cloud certifications (AWS Solutions Architect, Azure Solutions Architect Expert, GCP Professional Architect).
- Experience in multi-cloud and hybrid cloud environments.
- Knowledge of containerization (Docker, Kubernetes), CI/CD, and Infrastructure as Code (Terraform, CloudFormation).
- Exposure to enterprise transformation programs.