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Phina Livewell Solutions, Inc. is seeking an PPIC Officer to coordinate order fulfillment from sales through logistics. The role ensures orders translate into production, procurement, and delivery plans with proper resource allocation and timely completion.
You will serve as the central link among Sales, Warehouse, Purchasing, Production, and Logistics, ensuring materials and finished goods are available and schedules are met. Strong planning, organization, and ERP knowledge are essential.
The PPIC Officer is responsible for the overall coordination, planning, monitoring, and control of customer order fulfillment, ensuring that confirmed customer orders are translated into actionable production, purchasing, inventory allocation, and delivery plans. The position serves as the central coordinator between Sales, Warehouse, Purchasing, Production, and Logistics, ensuring the availability of materials and finished goods, proper allocation of resources, timely production, and completion of customer orders according to committed delivery schedules.
Receive and consolidate confirmed customer orders, Purchase Orders (POs), Proforma Invoices (PFIs), and delivery requirements from Sales and Logistics
Maintain a centralized Order Monitoring and Fulfillment Report covering all confirmed customer orders
Develop an Order Fulfillment Plan identifying available finished goods, material requirements, production requirements, and target completion dates
Coordinate with Warehouse to determine the availability of finished goods (FG), raw materials (RM), and packaging materials (PM)
Translate confirmed customer orders and inventory shortages into production requirements and coordinate with Production regarding available production capacity
Determine raw material, packaging material, and traded-item requirements based on confirmed orders, available inventory, and planned production
Monitor the progress of customer orders against planned completion and committed shipment dates
Maintain and regularly update Customer Order Monitoring and Fulfillment Report, Finished Goods Availability and Shortage Report, Raw Material and Packaging Material Requirements Report, Production Requirements and Completion Monitoring Report, and Weekly Order Fulfillment and Delivery Readiness Report
Utilize Oracle NetSuite and approved monitoring tools to review sales orders, inventory availability, purchase orders, and production-related transactions
Serve as the primary coordination point for order fulfillment concerns involving Sales, Warehouse, Purchasing, Production, and Logistics
Bachelor's degree in Industrial Engineering, Supply Chain Management, Operations Management, or a related field
Preferably 2–3 years of experience in production planning, inventory control, supply chain coordination, order management, or manufacturing operations
Experience in food manufacturing, distribution, or export operations is an advantage
Familiarity with ERP systems, preferably Oracle NetSuite, is desirable
Strong planning and organizational skills
Analytical thinking and problem-solving
Effective communication and interdepartmental coordination
Attention to detail and accuracy
Ability to prioritize multiple customer orders and operational requirements
Proactive identification and escalation of operational risks