Power Apps Application Support Engineer — SME

Dikshatek; Mandaluyong; On-site; PHP 420,000 - 700,000; Full time

Job summary

Dikshatek in Manila is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, collaborate with cross-functional teams, and ensure reliable software operation and user satisfaction.

The role requires 2+ years of Power Apps experience, strong problem-solving skills, and the ability to document findings for knowledge sharing. On-site in Manila with collaboration across Microsoft services.

Qualifications

• Minimum 2 years of experience with Microsoft Power Apps.
• Experience with application lifecycle management and support methodologies.
• Proven ability to diagnose and resolve software issues in a timely manner.
• Familiarity with integrating Power Apps with other Microsoft services.
• Ability to analyze system logs and performance metrics to identify root causes.
• Excellent communication with technical and non-technical stakeholders.

Responsibilities

• Investigate and resolve issues across critical business systems.
• Monitor system performance and collaborate with teams to understand challenges.
• Maintain system reliability and user satisfaction through proactive problem solving.
• Document findings and solutions to support knowledge sharing.
• Improve support processes to enhance efficiency and effectiveness.
• Assist in testing and validation of software updates.

Skills

Power Apps

Application lifecycle

Issue diagnosis

Power Apps integration

Logs & metrics analysis

Stakeholder communication

Job description

Dikshatek in Manila is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, collaborate with cross-functional teams, and ensure reliable software operation and user satisfaction.

The role requires 2+ years of Power Apps experience, strong problem-solving skills, and the ability to document findings for knowledge sharing. On-site in Manila with collaboration across Microsoft services.