Job Summary
We’re hiring a detail‑oriented Post‑Closing specialist to enter and verify Purchase Advice data in Encompass. This role focuses on accurate, timely system updates to support secondary, servicing and finance processes after loan closing. This position does not handle trailing documents.
Department, Location, Compensation
- Department: Operations
- Location: Client
- Compensation: ₱35,000 - ₱50,000 / month
Key Responsibilities
- Accurately enter Purchase Advice details into Encompass for closed loans (high volume, high accuracy).
- Review Purchase Advice and related post‑close source documents to confirm key data points such as:
- Purchase date, purchase price, net proceeds, premium/discount (as applicable)
- Fees/adjustments, escrow/impounds details (if applicable), principal balance/UPB
- Investor and servicing‑related fields including first payment due (as applicable to your workflow)
- Validate that Encompass reflects the correct final terms (e.g., note rate, loan amount/UPB, key dates) based on source documentation.
- Identify discrepancies, document findings clearly in Encompass notes, and elevate exceptions to the appropriate internal team (Secondary/Shipping/Accounting/Post‑Close lead).
- Maintain clean audit trails: consistent naming, comments, and checklist completion per SOP.
- Track assigned pipeline, meet daily/weekly production targets, and provide status updates as needed.
Skills, Knowledge and Expertise
- Enter and update Purchase Advice information accurately in Encompass.
- Review post‑closing documents to ensure loan details match the system.
- Check key loan information such as dates, amounts, fees, and escrow details.
- Confirm final loan terms (rate, loan amount, important dates) are correct.
- Spot differences or errors and note them clearly in the system.
- Escalate questions or issues to the appropriate internal team when needed.
- Keep records organized and audit‑ready by following established procedures.
- Manage an assigned pipeline and stay on track with daily and weekly goals.
- Provide basic status updates on assigned loans.
- Understand how accurate post‑closing data supports servicing and finance teams.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government‑mandated benefitsPerformance-based incentives
- Quarterly company events
- 1,000 PHP de minimis
- Equipment and software provided