POS & Payment Systems Lead — Production & Compliance

BDO Unibank; Mandaluyong; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

BDO Unibank, Inc. is seeking a POS Project Manager to oversee payment application projects, production support, and regulatory compliance for card and EFT-POS solutions.

The role requires coordinating with vendors and internal teams, ensuring deployments meet specifications, and maintaining SLAs. The ideal candidate will drive prioritization based on business and compliance needs, oversee user training on terminal software, and ensure ongoing compliance with card brands and regulations.

Qualifications

• Bachelor's degree in engineering, computer science or information technology.
• At least 3 years of experience in hardware, software, and POS implementation and maintenance, preferably from a bank or financial institution.
• Willing to work onsite and be assigned in Ortigas.

Responsibilities

• POS Systems’ Project Management
• Liaise with different application/payment solution vendor to discuss business and technical requirements for development or enhancement
• Ensures that application delivered by vendors are correct based on the specifications provided. Also make sure that the existing functionalities are not affected by the new application
• Ensures that terminal software bugs or issues found during SIT and UAT are completely addressed when application is implemented/deployed in production.
• Provide assessment and determines application development prioritization based on the Business or Compliance requirements
• Oversees provision of training for users on the terminal operating procedures and on the functionality of the terminal software applications.
• POS Production Support
• Manages and ensure that all POS reported issues are monitored, documented, coordinated with the respective support and resolved within agreed SLA
• Compliance
• Ensure that CLG Merchant Partnerships are compliant to all Card Brands and Regulatory requirements related to any Payment application solution or Payment Device
• Regularly update the Business Units on the impact of any new policies that will be implemented by the Card Brands or Regulatory that will affect the Business
• Other Administrative Functions
• Performs other related functions that may be assigned from time to time.
• Lead, guide and train team members in accordance with BDO CORE values and Business objectives

Skills

Project management

Stakeholder liaison

Regulatory compliance

Production support

POS systems

Education

Bachelor's Degree in Engineering/CS/IT

Job description

BDO Unibank, Inc. is seeking a POS Project Manager to oversee payment application projects, production support, and regulatory compliance for card and EFT-POS solutions.

The role requires coordinating with vendors and internal teams, ensuring deployments meet specifications, and maintaining SLAs. The ideal candidate will drive prioritization based on business and compliance needs, oversee user training on terminal software, and ensure ongoing compliance with card brands and regulations.