Portfolio PMO Lead - Governance & Delivery

EastWest Bank; Taguig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

East West Banking Corporation (EastWest) is seeking a Program Oversight and Control Officer in Taguig, Philippines, to oversee a portfolio of projects within the Enterprise Data team. The role requires ensuring stage-gate governance, timely approvals, and accurate reports across projects.

The ideal candidate will monitor progress, manage risks, and escalate issues to support compliant portfolio execution while coordinating with project leaders and stakeholders in a hybrid work environment.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Engineering, or any related field.
• 3–5 years of PMO operations, project or portfolio management, or IT delivery oversight, preferably in banking or financial services.
• Demonstrate experience managing and reporting on multiple concurrent projects at a portfolio level, with a strong understanding of project lifecycle and stage-gate governance.
• Track KRAs, KPIs, and project performance using RAG status reporting, with the ability to identify and elevate risks proactively.
• Apply knowledge of workforce capacity planning, resource allocation, and utilization management to support effective portfolio oversight.
• Leverage portfolio management and reporting tools such as MS Project, Smartsheet, JIRA, Excel, and Power BI to provide actionable insights and performance visibility.
• PMP, PMI-ACP, or equivalent project or portfolio management certifications are an advantage.

Responsibilities

• Monitor the progress, schedule health, and stage-gate compliance of assigned projects, ensuring required approvals, documentation, and deliverables are completed on time.
• Identify and elevate overdue milestones, missing project artifacts, approval gaps, and delivery risks to support proactive issue management.
• Track project commitments, key performance targets, and alignment with organizational priorities, highlighting initiatives at risk of missing objectives.
• Maintain accurate portfolio reporting by reconciling project status, performance metrics, and governance requirements across assigned projects.
• Analyze resource utilization and workforce capacity, identifying over-allocation risks and providing insights to support staffing decisions.
• Oversee SLA compliance for assigned projects, monitor service breaches and escalation trends, and coordinate with stakeholders to address operational and audit-related concerns.

Skills

Project portfolio management

Stakeholder management

KRA/KPI tracking

RAG reporting

Education

Bachelor's degree in Business Administration, IT, Engineering, or related field

Tools

MS Project

Smartsheet

JIRA

Excel

Power BI

Job description

East West Banking Corporation (EastWest) is seeking a Program Oversight and Control Officer in Taguig, Philippines, to oversee a portfolio of projects within the Enterprise Data team. The role requires ensuring stage-gate governance, timely approvals, and accurate reports across projects.

The ideal candidate will monitor progress, manage risks, and escalate issues to support compliant portfolio execution while coordinating with project leaders and stakeholders in a hybrid work environment.