POOLING: AU Medical Admin Specialist (Healthcare Operations & Patient Support)

Three Peaks International; Manila; Presencial; PHP 1.497.000 - 2.395.000; Jornada completa

Descripción de la vacante

Three Peaks International is seeking an organized Medical Administration Specialist to support multiple medical centres across New South Wales, AU. The role manages medical correspondence, patient records, and debtor follow-up, with cross-training across several business areas to support doctors, clinic staff, and patients.

The ideal candidate has 2+ years of medical administration experience, strong medical terminology knowledge, and excellent typing and communication skills, with attention to

Formación

• 2+ years of experience in medical administration or healthcare-related role.
• Strong understanding of medical terminology.
• Excellent communication and typing skills.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Experience using Best Practice or similar practice management software is highly desirable.
• Background in nursing, pharmacy, allied health, or medical sciences is advantageous.

Responsabilidades

• Manage and action incoming emails and medical correspondence.
• File and maintain accurate patient records within the practice management system.
• Forward correspondence and reports to the appropriate doctors.
• Provide call overflow support for multiple clinics.
• Follow up outstanding patient accounts and maintain debtor records.
• Process and file healthcare compliance documentation.
• Deliver accurate, timely, and efficient administrative support across multiple functions.

Conocimientos

Medical administration

Medical terminology

Typing speed

Attention to detail

Organizational skills

Best Practice

Healthcare background (advantage)

Herramientas

Best Practice software

Descripción del empleo

POOLING: AU Medical Admin Specialist (Healthcare Operations & Patient Support)

We are seeking a highly organized and detail-oriented Medical Administration Specialist to support multiple medical centres across New South Wales, AU. This role is responsible for managing medical correspondence, patient records, call overflow, debtor follow-up, and various administrative functions. The successful candidate will be cross trained across several areas of the business and play a key role in supporting doctors, clinic staff, and patients.

Key Responsibilities

• Manage and action incoming emails and medical correspondence.
• File and maintain accurate patient records within the practice management system.
• Forward correspondence and reports to the appropriate doctors.
• Provide call overflow support for multiple clinics.
• Follow up outstanding patient accounts and maintain debtor records.
• Process and file healthcare compliance documentation.
• Deliver accurate, timely, and efficient administrative support across multiple functions.

Qualification

• 2+ years of experience in medical administration, medical transcription, or a healthcare-related role.
• Strong understanding of medical terminology.
• Excellent communication and typing skills.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Experience using Best Practice or similar practice management software is highly desirable.
• Background in nursing, pharmacy, allied health, or medical sciences is advantageous.
• Ability to learn multiple processes and work effectively in a fast-paced environment.

Technical Requirements (Independent Contractor Role)

• Reliable laptop/desktop (with at least one backup device)
• Noise-cancelling headset (for interviews and meetings)
• Stable internet connection with a backup (minimum 100 Mbps)