Policy Administration Specialist – Motor Insurance

MicroSourcing International; Pasay; On-site; PHP 335,000 - 536,000; Full time

Benefits offered by this job

Above-market compensation

Health insurance from day one

Dependent coverage

Paid time-off

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Career growth

Inclusive culture

Job summary

MicroSourcing seeks a Policy Administration Specialist – Motor Insurance to join the onsite team at Mall of Asia Complex, Pasay City. You will support renewal processing and underwriting workflows, with a focus on accuracy and timely delivery.

Ideal candidates communicate clearly, manage queues, and escalate issues as needed. The role offers day shifts, career growth, and an inclusive work environment in the Philippines.

Qualifications

• Clear written and verbal communication.
• Ability to summarise facts and prepare structured referrals.
• Planning, prioritisation and queue management.
• Problem solving, research and sound escalation judgement.

Responsibilities

• Support the Motor Underwriting team with renewal preparation and progressing motor business.
• Ensure accurate system records and timely renewal activity.
• Collaborate with onshore underwriters and manage information gaps.
• Escalate complex or high-risk matters to the appropriate authority.

Skills

Clear communication

Summarising facts

Planning and queue management

Problem solving and escalation

Job description

Discover your 100% YOU with MicroSourcing!

Position: Policy Administration Specialist – Motor Insurance

Location: Mall of Asia Complex, Pasay City

Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses


• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.


• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.


• Career Growth: Take advantage of opportunities for continuous learning and career advancement.


• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

What You'll Do

The Underwriting Assistant - Offshore provides dependable operational and administrative support to the Motor Underwriting team. The role works alongside onshore underwriters to prepare, validate and progress the renewal of motor business with a particular focus on underwriting quality, subjectivities and matters requiring underwriter review or approval. The role will also support new quote activity, endorsements, cancellations and general administration, risk management, and reporting as required.

The position supports efficient workflow, accurate system records, completion of renewal activity and responsive stakeholder service across all functions of the underwriting business. It does not exercise underwriting authority unless formally delegated in writing. Final risk acceptance, pricing, coverage and authority decisions remain with the authorised underwriter.

• Work closely with the Motor Underwriting team to manage daily work queues and priorities.


• Collect and organise information relevant to the ongoing renewal of the motor portfolio. Building a strong understanding of the renewal process and workflow


• Assist with renewal preparation, including identifying missing information, changing risk details and matters requiring underwriter attention, such a subjectivities linked to policies to be renewed.


• Undertake approved research and preliminary checks to support underwriting assessment.


• Escalate complex, unusual, high-risk or authority-sensitive matters promptly where relevant and appropriate.


• Renewal work is progressed proactively


• Underwriters receive timely, well organised support.


• Potential information gaps are identified early.


• Escalations, where relevant, are timely and directed to the appropriate authority holder.

What You'll Need

• Clear written and verbal communication.


• Ability to summarise facts and prepare structured referrals.


• Planning, prioritisation and queue management.


• Problem solving, research and sound escalation judgement.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply