Pharmacy Supervisor

AJS Pharma, Inc; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

AJS Pharma, Inc. seeks a seasoned professional to lead daily retail pharmacy operations in Metro Manila. You will manage people, inventory, customer service, and regulatory compliance to ensure top performance.

As a leader, you will coach pharmacists and staff, drive sales, monitor KPIs, and coordinate with Head Office on business initiatives, ensuring SOPs are followed and standards maintained.

Qualifications

• Bachelor's degree in Pharmacy or related field.
• Registered Pharmacist preferred.
• 2–3 years of experience in retail pharmacy or drugstore ops.
• Experience supervising pharmacy teams.
• Strong background in operations, management, inventory, merchandising, customer service, leadership and sales performance.

Responsibilities

• Manage day-to-day operations of the pharmacy store.
• Lead, coach, and develop pharmacists, Pharmacy Assistants, and Brand Ambassadors.
• Drive sales while ensuring excellent customer service.
• Ensure compliance with FDA, DOH, and pharmacy regulations.
• Monitor inventory levels, stock movements, and product availability.
• Review store reports, KPIs, and performance.
• Maintain SOPs and company policies.
• Resolve customer concerns and support process improvements.
• Coordinate with Head Office on store operations and business initiatives.

Skills

Pharmacy Operations

Drugstore Management

Inventory & Merchandising

Customer Service

Team Leadership

Sales Performance Management

Education

Bachelor's Degree in Pharmacy

Licensed Pharmacist

Job description

The ideal candidate has a strong background in retail pharmacy operations, people management, inventory control, and customer service. This role is responsible for ensuring operational excellence, regulatory compliance, sales performance, and the development of the pharmacy team.

Key Responsibilities:

• Manage the day-to-day operations of the pharmacy store.
• Lead, coach, and develop Pharmacists, Pharmacy Assistants, and Brand Ambassadors.
• Drive sales performance while ensuring excellent customer service.
• Ensure compliance with FDA, DOH, and pharmacy regulations.
• Monitor inventory levels, stock movements, and product availability.
• Review store reports, sales performance, and operational KPIs.
• Maintain proper implementation of SOPs and company policies.
• Resolve customer concerns and support continuous process improvements.
• Coordinate with Head Office regarding store operations and business initiatives.

Qualifications:

• Bachelor's Degree in Pharmacy or any related course
• Registered Pharmacist is highly preferred
• At least 2–3 years of experience in retail pharmacy or drugstore operations
• Experience supervising or managing pharmacy teams
• Strong background in: Pharmacy Operations, Drugstore Management, Inventory & Merchandising, Customer Service, Team Leadership and Sales Performance Management