Pharmacy Store Manager

HR Recruitment ( The Generics Pharmacy ); Pampanga; On-site; PHP 335,000 - 603,000; Full time

Job summary

A pharmaceutical retail company is seeking a Pharmacy Store Manager to oversee daily operations, manage staff, and ensure compliance with regulations in Pampanga, Philippines. This role requires strong leadership and communication skills, along with a degree in business or pharmacy. Ideal candidates should have retail management experience, be customer-oriented, and willing to work in various branches.

Qualifications

• 1–5 years of experience in retail or pharmacy management is preferred.
• Knowledge of pharmacy operations is an advantage.
• Willing to be assigned in various branches.
• Knowledge of pharmacy operations and inventory management is an advantage.
• Willing to be assigned in various branches as needed.

Responsibilities

• Supervise and manage daily store operations.
• Oversee inventory management to avoid shortages.
• Ensure compliance with FDA and DOH regulations.
• Monitor sales performance and implement strategies.
• Train staff to maintain service quality.
• Handle customer inquiries and complaints professionally.
• Handle customer inquiries, concerns, and complaints professionally.
• Prepare and submit sales reports and other operational documents to the head office.
• Maintain store cleanliness, organization, and adherence to safety protocols.

Skills

Leadership

Organization

Communication

Customer orientation

Multitasking

Education

Bachelor’s degree in Business Administration, Pharmacy, or related field

Pharmacy

Tools

Inventory management systems

Job description

The Pharmacy Store Manager is responsible for overseeing the daily operations of the pharmacy, ensuring excellent customer service, compliance with company policies and government regulations, and achievement of sales and profit targets. The role requires strong leadership, management, and communication skills to effectively lead the store team.

Job Requirements

• Bachelor’s degree in Business Administration, Pharmacy, or any related field.
• Preferably with 1–5 years of experience in retail or pharmacy management.
• Strong leadership, organizational, and communication skills.
• Knowledge of pharmacy operations and inventory management systems is an advantage.
• Customer-oriented with the ability to multitask and work under pressure.
• Willing to be assigned in various branches as needed.

Responsibilities

• Supervise and manage daily store operations to ensure efficient workflow and customer satisfaction.
• Oversee inventory management — including ordering, receiving, and monitoring of medicines and supplies to avoid shortages or overstocking.
• Ensure compliance with FDA, DOH, and other regulatory requirements.
• Monitor store sales performance and implement strategies to achieve monthly and annual sales targets.
• Manage and train staff (pharmacists, pharmacy assistants, and cashiers) to maintain service quality and compliance with company standards.
• Ensure accurate dispensing and documentation of prescriptions in coordination with the Registered Pharmacist.
• Handle customer inquiries, concerns, and complaints professionally.
• Prepare and submit sales reports and other operational documents to the head office.
• Maintain store cleanliness, organization, and adherence to safety protocols.