Pharmacy Account Manager

Asia Peopleworks Inc.; Makati; On-site; PHP 558,000 - 781,200; Full time

Job summary

A healthcare services provider in Makati is seeking a professional to support pharmacy-related services. The role involves ensuring process efficiency, analyzing data, and coordinating with various teams to resolve issues. Ideal candidates will have 4-7 years of experience, preferably in Pharmacy Benefit Management or related fields. Strong analytical, communication, and problem-solving skills are essential, along with proficiency in tools like Excel and Teams.

Qualifications

• 4–7 years of work experience required.
• Background in Pharmacy Benefit Management or related fields preferred.
• Experience in account or client coordination is a plus.

Responsibilities

• Support pharmacy-related services and ensure process efficiency.
• Analyze current processes and suggest improvements.
• Coordinate with teams to resolve issues.

Skills

Data analysis

Problem-solving

Communication skills

Independence

Organizational skills

Multitasking ability

Tools

Excel

Word

Teams

Job description

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

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Description

This role is mainly about supporting pharmacy-related services (like prescription benefits) and making sure processes run smoothly behind the scenes.

• Read and understand guidelines (SOPs) and client instructions to make sure tasks are done correctly
• Work with different teams to complete tasks on time and maintain quality
• Check current processes and suggest ways to improve them
• Help resolve issues or escalations by coordinating with the right teams
• Handle tasks that may not always be straightforward and figure out solutions
• Support updates in healthcare plans (like changes in benefits) and help test if everything works properly
• Prepare and check reports for accuracy
• Help investigate issues and support problem‑solving efforts
• Stay in close communication with international/onshore teams
• Assist in testing, monitoring, and other readiness activities

Requirements

• 4–7 years of work experience
• Background in Pharmacy Benefit Management (PBM) or RxClaim is a big advantage (experience in pharmacy, healthcare, or customer service related to prescriptions is also okay)
• Can work independently and stay organized
• Good at analyzing data and spotting issues
• Comfortable using tools like Excel, Word, Teams, etc.
• Can handle multiple tasks in a fast‑paced environment
• Strong problem‑solving and communication skills
• Experience in account or client coordination is nice to have
• Knowledge of healthcare or benefit plan setup is nice to have
• Willingness to learn new systems and tools is nice to have
• Experience handling projects or coordinating across teams is nice to have

Working Location

6/F, Asia PeopleWorks, Inc.. 6/F, The Athenaeum Bldg, 160 L.P. Leviste Street, Salcedo, Makati, 1227 Metro Manila, Philippines