Pharmacist, Life Sciences Accounts - Global Impact

Cognizant; Taguig; On-site; PHP 335,000 - 670,000; Full time

Job summary

Cognizant Philippines seeks a Registered Pharmacist to support healthcare-related customer interactions. The role emphasizes accurate documentation of product concerns, clear guidance to callers, and adherence to structured processes in a fast-paced contact center environment.

Ideal candidates hold an RPh license with 0–2 years in BPO or healthcare settings, strong communication, and meticulous attention to detail. Opportunity to grow in a global company located in Metro Manila is offered.

Qualifications

• Registered Pharmacist (RPh).
• 0–2 years of BPO or healthcare experience.
• Basic understanding of healthcare concepts, medicines, product handling, or medical devices.
• Ability to identify and document product complaints.
• Strong communication skills for guiding callers in describing product-related problems.
• Good attention to detail and documentation accuracy.
• Comfortable following structured processes and handling repetitive tasks with accuracy.
• Experience in pharma, consumer health, medical devices, or a contact center is an advantage but not required.

Skills

RPh license

BPO/healthcare experience

Communication skills

Attention to detail

Process compliance

Education

Pharmacist degree (RPh)

Job description

Cognizant Philippines seeks a Registered Pharmacist to support healthcare-related customer interactions. The role emphasizes accurate documentation of product concerns, clear guidance to callers, and adherence to structured processes in a fast-paced contact center environment.

Ideal candidates hold an RPh license with 0–2 years in BPO or healthcare settings, strong communication, and meticulous attention to detail. Opportunity to grow in a global company located in Metro Manila is offered.