On-site RPH — Patient Care & Compliance (Manila)

V-Call Center Link Inc.; Manila; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading healthcare service provider in Manila is seeking a Licensed Registered Pharmacist to handle patient and provider inquiries. The role requires at least one year of BPO healthcare experience and strong English communication skills. Candidates must comply with regulatory standards and maintain professionalism in client interactions. This is an onsite position in Taguig, offering a full-time schedule.

Qualifications

• Minimum of 1 year BPO Healthcare experience preferred.
• Willing to work onsite in Taguig.

Responsibilities

• Handle patient or provider inquiries related to medications, prescriptions, or healthcare benefits.
• Verify and interpret prescription information and healthcare data.
• Ensure accurate processing of pharmacy-related transactions or documentation.
• Comply with regulatory and company standards for handling confidential medical information.
• Collaborate with healthcare professionals and internal teams to resolve complex issues.
• Maintain a high level of professionalism and empathy in all client interactions.

Skills

Excellent English communication skills

Customer-service oriented

Strong analytical skills

Attention to detail

Education

Licensed Registered Pharmacist (RPH)

Bachelor's degree

Job description

A leading healthcare service provider in Manila is seeking a Licensed Registered Pharmacist to handle patient and provider inquiries. The role requires at least one year of BPO healthcare experience and strong English communication skills. Candidates must comply with regulatory standards and maintain professionalism in client interactions. This is an onsite position in Taguig, offering a full-time schedule.