Pharmacist

Ant Colony Resources; Taguig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

Mental Insurance

Employee Assistance Program

Job Training

Professional Development

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A retail company in Taguig is looking for a Customer Service Associate. Responsibilities include exceeding customer expectations, managing product inventory, and achieving sales targets. The ideal candidate is a college fresh graduate with good communication and problem-solving skills. This full-time position offers competitive benefits and a performance bonus, ensuring a supportive environment for growth and development.

Qualifications

• Must be a college fresh graduate.
• Strong communication skills are essential.
• Ability to solve problems effectively.

Responsibilities

• Meet and exceed customer expectations.
• Understand customers' health conditions and requirements.
• Document customer feedback and service experiences.
• Achieve monthly sales targets through various sales strategies.
• Ensure shelves and gondolas are well-stocked.
• Participate in inventory counts.
• Use marketing efforts to drive sales and sign up members.
• Manage cashiering and POS according to standards.
• Encourage enrollment in the membership program.

Skills

Good communication skills

Problem-solving skills

Sales skills

Education

College Fresh Graduate

Job description

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, Mental Insurance

Employee Discount

Professional Development

Employee Assistance Program, Job Training, Professional Development

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Responsibilities

Customer Focus

• Work towards meeting and exceeding customers’ expectations; seeks guidance and assistance from seniors whenever needed.
• Strive to understand a customer’s health condition, lifestyle, habits and requirements; and ensure that the customer’s health remains the focus when answering queries and/or providing product information and benefits.
• Ensure that ALL customers are treated with respect, and complaints and/or inquiries are handled with the highest level of professionalism making certain that only necessary information are disclosed.
• Document and forward to Store Exec the product feedback and service experience given by customers.
• Offer to assist the customer in navigating the Online Shop Position:
• Achieve monthly sales target both total and per category through various efforts including telesales, upselling and/or cross-selling.
• Utilize sales strategies and all marketing efforts.
• Ensure that product inquiries are handled effectively.
• Efficiently handle the sales process and ensure that sales transactions are processed observing all standards especially those that relate to cashiering and POS are strictly observed.
• Encourage customers to sign up for the membership program.

Product Knowledge

• Learn the products by reading relevant materials available in the store, Telegram app and through self-study.
• Attend product training sessions, and complete all product-related examinations.
• Engage in knowledge-sharing with co-employees.
• Provide at least basic information about the products of each category.
• Provide product expertise at least in one category.

Inventory Management and Control

• Ensure that shelves and gondolas are well-stocked and in accordance with the merchandising standards; perform product facing; monitor and update shelf-tags.
• Check product expiry and timely report any form of damages.
• Ensure that nearly expiring products are pulled out from the shelves.
• Participate in inventory count.
• Ensure that inventory variances are accurately documented and reported for appropriate action by the Store Exec.
• Receive and check stock delivery; ensure that documents reconcile with actual.
• Coordinate with other stores on product requests.

Standard Operating Procedures

• Observe all work standards, rules & regulations including adherence to all applicable health and safety protocols.
• Ensure that all areas are kept clean maintaining the “premium look” of the store.
• Be aware of shoplifters at all times, and immediately report to the Store Exec any irregularity observed in the store.

Others

• Perform other operational tasks that may be assigned by the Store Exec.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Job Requirements

• College Fresh Graduate
• Good communication Skills
• English Language Problem Solving Skills Good communication skills