Pharmacist

Ant Colony Resources; Mandaluyong; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

Mental Insurance

Job summary

A retail company in Mandaluyong is looking for a Fresh Graduate for a full-time role. You will be responsible for providing excellent customer service, managing product knowledge, and ensuring inventory control. The role entails engaging with customers to meet their needs while also participating in store operations to maintain standards. Candidates must possess good communication skills and a problem-solving mindset. This position is on-site at SM Megamall.

Qualifications

• Must be a college fresh graduate.
• Excellent communication skills are essential.
• Proficient in English.

Responsibilities

• Meet and exceed customer expectations based on health needs.
• Document product feedback and service experience.
• Ensure inventory is well-stocked and monitored.
• Participate in inventory counts.

Skills

Good communication skills

Problem Solving Skills

English Language

Education

College Fresh Graduate

Job description

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

• Health Insurance, Life Insurance, Mental Insurance

Responsibilities

Customer Focus

• Work towards meeting and exceeding customers’ expectations; seeks guidance and assistance from seniors whenever needed.
• Strive to understand a customer’s health condition, lifestyle, habits and requirements; and ensure that the customer’s health remains the focus when answering queries and/or providing product information and benefits.
• Ensure that ALL customers are treated with respect, and complaints and/or inquiries are handled with the highest level of professionalism making certain that only necessary information are disclosed.
• Document and forward to Store Exec the product feedback and service experience given by customers.
• Offer to assist the customer in navigating the Online Shop Position:
• Achieve monthly sales target both total and per category through various efforts including telesales, upselling and/or cross‑selling.
• Utilize sales strategies and all marketing efforts.
• Ensure that product inquiries are handled effectively.
• Efficiently handle the sales process and ensure that sales transactions are processed observing all standards especially those that relate to cashiering and POS are strictly observed.
• Encourage customers to sign up for the membership program.

Product Knowledge

• Learn the products by reading relevant materials available in the store, Telegram app and through self‑study.
• Attend product training sessions, and complete all product‑related examinations.
• Engage in knowledge‑sharing with co‑employees.
• Provide at least basic information about the products of each category.
• Provide product expertise at least in one category.

Inventory Management and Control

• Ensure that shelves and gondolas are well‑stocked and in accordance with the merchandising standards; perform product facing; monitor and update shelf‑tags.
• Check product expiry and timely report any form of damages.
• Ensure that nearly expiring products are pulled out from the shelves.
• Participate in inventory count.
• Ensure that inventory variances are accurately documented and reported for appropriate action by the Store Exec.
• Receive and check stock delivery; ensure that documents reconcile with actual.
• Coordinate with other stores on product requests.

Standard Operating Procedures

• Observe all work standards, rules & regulations including adherence to all applicable health and safety protocols.
• Ensure that all areas are kept clean maintaining the “premium look” of the store.
• Be aware of shoplifters at all times, and immediately report to the Store Exec any irregularity observed in the store.

Others

• Perform other operational tasks that may be assigned by the Store Exec.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Job Requirements

• College Fresh Graduate
• Good communication skills
• English Language
• Problem Solving Skills

Working Location

SM Megamall - Building B. Bldg B J. Vargas St Brgy, Mandaluyong, 1550 Metro Manila, Philippines

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