Pharma Support Specialist (RPh) - Growth & Impact

Cognizant Technology Solutions Philippines Inc.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Registered Pharmacist (RPh) for its healthcare support team.

This role is ideal for candidates with 0–2 years in BPO or healthcare and a solid grasp of medicines, medical devices, and product handling. You will guide callers on product-related issues, document details clearly, and follow structured processes to ensure accuracy in every interaction.

Qualifications

• Registered Pharmacist (RPh).
• 0–2 years of BPO or healthcare experience.
• Basic understanding of healthcare concepts, medicines, product handling, or medical devices.
• Ability to identify and understand product complaints such as defects, packaging issues, or device concerns.
• Strong communication skills for guiding callers in describing product-related problems.
• Good attention to detail and ability to document information clearly and correctly.
• Comfortable following structured processes and handling repetitive tasks with accuracy.
• Experience in pharma, consumer health, medical devices, or a contact center is an advantage but not required.

Skills

RPh

BPO/Healthcare exposure

Healthcare concepts

Communication skills

Attention to detail

Process adherence

Education

Registered Pharmacist (RPh)

Job description

Cognizant Technology Solutions Philippines Inc. is seeking a Registered Pharmacist (RPh) for its healthcare support team.

This role is ideal for candidates with 0–2 years in BPO or healthcare and a solid grasp of medicines, medical devices, and product handling. You will guide callers on product-related issues, document details clearly, and follow structured processes to ensure accuracy in every interaction.